Commercial Services Officer II

About the role

The Commercial Services Officer at Canandaigua National Bank is responsible for managing a portfolio of commercial clients. In addition to being a trusted financial partner, the Commercial Services Officer is accountable for prospecting new business while maintaining and deepening existing client relationships.

Responsibilities

• Proactively develops relationships with commercial customers of the bank with respect to deposit, financing, treasury management, commercial real estate, commercial & industrial (C&I) loans, and other banking products and services.
• Maintains a thorough knowledge of the features and benefits of all bank commercial products and services to uncover customer needs and offer solutions.
• Generates new business from present customers; maintains ongoing business relationships with present customers to best serve our customers.
• Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers.
• Assists customers with their full banking needs and provides help to customers with specific inquiries or service problems.
• Attends community events as a representative of CNB to support our local community.
• Average loan approval authority within individual lending authority.
• Serves as a member of the bank’s sales team, e.g., Branch Managers; makes group sales calls where these types of calls will improve the opportunity for new business development.

Requirements

• A B.S. or B.A. degree in a related field normally required.
• Specialized commercial services education and training.
• A minimum of eight (8) years' experience in related positions normally required.
• Proficient interpersonal relations and communicative skills.
• A thorough knowledge of the features and benefits of all bank commercial products and services.
• Technical knowledge sufficient to manage a large loan portfolio with very complex credits.
• A working knowledge of bank operating policies and procedures which impact commercial services.
• Reliable transportation to meet clients in Rochester and surrounding counties.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and problem-solving skills.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of commercial banking products and services.

Skills

• Commercial banking experience.
• Customer relationship management.
• Loan underwriting and approval.
• Treasury management.
• Commercial real estate lending.
• Commercial & Industrial (C&I) loans.

Benefits

• Medical, dental, vision, FSA, HSA options for both part-time and full-time employees.
• Paid holidays, vacation, and sick time.
• Retail retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP).
• Training & development opportunities.
• Tuition assistance.
• Community focused volunteer opportunities.
• Award winning wellness program that promotes a solid work/life balance.
• Banking perks and discount programs.

Pay

Compensation range - $125,500 - $156,000. The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations.

Schedule

Full-time position.