Commercial Service Technician II

About the role

As a member of our team, you will accurately diagnose and repair problems with commercial HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers.

Responsibilities

• Analyze, diagnose, and resolve customer concerns in commercial environments.
• Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on air conditioning as required.
• Deliver and remove equipment needed to complete service work.
• Provide excellent service to commercial customers and sustain high levels of customer satisfaction.
• Handle customer concerns, questions, or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Perform maintenance on equipment, servicing and/or cleaning IAQ products.
• Perform soldering, welding, brazing, and minor field fabrication.

Requirements

• High school diploma or equivalent.
• License in commercial HVAC required (Gasfitter 2 or Gasfitter 1 License).
• Refrigeration license (313A License) preferred.
• License in plumbing, electrical work, sheet metal, or refrigeration is an asset.
• Proven mechanical aptitude and experience in the commercial HVAC field (4+ years).
• Able to operate all necessary tools and equipment to perform various projects.
• Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work overtime and weekend hours as required.
• Must be able to meet the minimum requirements for our background check criteria.

Benefits

• Competitive pay with incentive opportunities.
• Paid time off and company holiday pay.
• Medical, dental, and vision insurance programs.
• 401(k) retirement savings plan with company matching contributions.
• Life insurance and disability insurance options.
• Supplemental benefit programs.
• World-class training opportunities through our Experts University.
• Career development opportunities.