Commercial Service Manager / Dispatcher

Boulevard Tire Center, serving Florida since 1968, is seeking a top-notch Service Manager / Dispatcher for our Fort Myers, FL location. Join the best provider of quality tire products and services, leading the industry in innovative processes. You'll have access to a full line of commercial tires for trucks and farm/industrial equipment, along with a comprehensive array of commercial, passenger, and light truck services.

About the role

Our ideal candidate will effectively and efficiently handle all service calls and drive customer service in a fast-paced environment.

Responsibilities

• Handle service calls and properly log them on the dispatch sheet.
• Manage phone sales and walk-in customers.
• Create work orders for all merchandise related to service calls or deliveries, ensuring merchandise is pulled from the warehouse and a work order is generated.
• Perform other duties as assigned by the Manager, including working on Saturdays.

Requirements

• Minimum 1 year of management experience.
• Possess a valid Florida driver’s license or ability to obtain one.
• Must pass a background check and pre-employment drug screen.

Skills

• Considerable knowledge of pneumatic tools, equipment, and methods used in the tire service industry.
• Working knowledge of diagnosing and repairing vehicle systems, including brakes, suspensions, CV axles, tire balancing, oil changes, belts, hoses, starters, and alternators.
• Strong service sales and customer service skills.

Benefits

• Excellent earning potential.
• Comprehensive benefits package including paid vacation and 401k.
• Opportunities for advancement.