Commercial Service/Install Helper

About the Role

You will be responsible for multiple tasks involving the take-down of used commercial doors and/or equipment, installation and/or service of new commercial doors, operators, equipment, and multiple service categories on doors, operators, and associated equipment. Other duties may be assigned.

Responsibilities

• Observe the work of the Lead Commercial Installer and assist with the following tasks.
• Evaluate appropriate commercial door and installation requirements for each job.
• Prior to commencement of work, determine if appropriate tools and equipment are working and/or available.
• Establish the needs of each job and document the full installation/services required.
• Determine if added work needs to be performed and the measures needed to assure approved installation of product.
• Note alterations, construction modifications, and obstructions before each job begins.
• Document the work to be performed and discuss it with the Lead Installer, Estimator, and/or Scheduler for approval.
• Perform related minor work in framing, build-ins, and adjustments.
• Install Wayne Dalton Corp. commercial garage doors using appropriate tools, hardware, and equipment.
• Install Wayne Dalton Corp. and other manufactured commercial garage door operators.
• Perform commercial installation/service on a wide range of products, including hinges, operators, door sections, rolling steel, torsion springs, dock equipment, locks, etc.
• Maintain care and upkeep of equipment, tools, and vehicles provided by Wayne Dalton of Spokane.
• Maintain appropriate parts inventory in the vehicle to ensure availability for installation work.
• Represent Wayne Dalton Corp. professionally with customers, providing explanations of work to be performed and completed.
• Describe operating functions, safety systems, operator controls, and proper customer maintenance.
• Upon completion of each installation, clean the work area and discard trash appropriately.
• Contact Wayne Dalton via radio dispatch regarding job progress, completion time, and additional work needed.
• Provide a billing document to the consumer and accept payment as determined by Wayne Dalton Corp., retaining backup copies safely.

Qualifications

• Three to six months of related installation or construction experience is preferred.
• A minimum of a high school diploma or general education degree (GED) is required.