Commercial Security Consultant- Active Video Monitoring
At Everon, we believe that our people are the difference—for our organization, the customers we serve, and the communities we protect. With more than 100 locations and a deep national presence, Everon offers a comprehensive portfolio of solutions and services, providing employees with opportunities for career advancement and growth.
About the Role
The CSC - Active Video Monitoring (AVM) Sales Representative drives recurring revenue by selling Everon’s remote video surveillance and proactive monitoring solutions. This role focuses on prospecting and converting Everon-installed and non-Everon video systems, existing customers, and competitive prospects into AVM subscription agreements. These agreements may include monitored video verification, virtual guard tours, event-driven notifications, analytics-enabled detection, and related support services.
You will review existing site and system information, assess camera coverage and operational needs, and conduct on-site or virtual evaluations to develop tailored AVM proposals. Outstanding prospecting capability and consistently high activity levels are critical to achieving assigned pipeline and sales goals.
Responsibilities
- Grow recurring AVM revenue by identifying, qualifying, and converting new and existing customers to Everon’s Active Video Monitoring subscription services.
- Maintain a consistent cadence of outbound prospecting (cold calling, field visits, email campaigns, and referrals) to build pipeline for AVM opportunities.
- Conduct on-site and virtual video assessments to understand customer risk areas, camera coverage, lighting, connectivity, and operational requirements for effective monitoring.
- Develop and present AVM proposals, including monitoring scope (video verification, virtual guard tours, event response), schedules, service levels, and pricing to support subscription agreements.
- Deliver customer presentations and solution demonstrations that communicate AVM value, response workflows, and ROI; participate in internal deal reviews as needed.
- Maintain strong working knowledge of AVM offerings, video platforms, camera types, analytics capabilities, and monitoring/dispatch procedures to recommend the right solution.
- Partner with Operations, Design Team, and Project teams to confirm system compatibility, define event handling instructions, and ensure successful AVM onboarding and activation.
- Expand existing accounts by identifying additional monitoring use cases and upselling AVM enhancements such as analytics, additional camera groups, after-hours coverage, and notification escalation options.
- Manage opportunities in CRM, maintain accurate forecasts, and execute territory plans to meet or exceed AVM activity, pipeline, and revenue targets.
- Support AVM sales enablement and marketing initiatives (case studies, campaigns, events) and articulate Everon’s AVM differentiators and customer outcomes in all customer interactions.
Qualifications
- Bachelor's degree or equivalent and/or 3-5 years of professional experience in high-volume sales in a fast-paced environment.
- Outside sales and cold calling experience.
- Proven track record of performance selling intangibles or services requiring excellent prospecting ability.
- Exceptional customer service, thoroughness, and self-motivation.
- Strong work ethic, competitive spirit, action-oriented, and optimistic outlook toward achievement and positive results.
- Good decision-making skills, highly organized, and detail-oriented.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Proficient in Microsoft Office (Word, Excel, and PowerPoint).
- Valid driver’s license with an acceptable record; must pass a background and drug test.
Preferred Qualifications
- Experience selling Active Video Monitoring (AVM) solutions, including remote video surveillance subscriptions (video verification, virtual guard tours, event-driven response/notifications) and the ability to communicate value, ROI, and operational workflows to security decision-makers.
- Familiarity with CCTV/IP video surveillance and video management platforms (VMS), including camera selection/placement considerations, networking basics, video analytics, and integrated security systems (access control, intrusion, low voltage).