Commercial Sales Training & Onboarding Manager
Position Summary
We have an opportunity for a Commercial Sales Training & Onboarding Manager to join our team. In this role, you will lead training, onboarding, and Salesforce enablement programs that support consistent execution in a new commercial operating model. You will build learning infrastructure, practical tools, and certification programs to strengthen sales methodology adoption and commercial readiness. This position requires a hands-on approach to translate strategy into clear training, role-based onboarding, and operating routines.
About the role
Location: Field Based
The Role
- Own the commercial training and enablement function to ensure colleagues have the knowledge, tools, and system proficiency to perform effectively.
- Design, deliver, and maintain Salesforce training and certification programs to support adoption, consistent usage, and confidence as the platform evolves.
- Develop and launch foundational and specialized sales training to build commercial knowledge and role-specific capability.
- Led development of the new commercial onboarding process, including role-based learning paths, training materials, and adoption measures.
- Serve as the business process owner for Catalent’s end-to-end commercial process, creating and maintaining standard work for the global sales organization.
- Use Lean methods and AI-enabled tools to simplify workflows, reduce manual effort, and improve cycle time.
- Use Salesforce data, feedback, and adoption metrics to identify capability gaps and prioritize training and enablement improvements.
- Partner with the Commercial Process and AI Workflow Specialist to translate process improvements into practical training and adoption plans.
- Collaborate with HR and commercial leadership to define role expectations, competency requirements, and performance standards.
- Perform all other duties as assigned.
Candidate Requirements
- Minimum of 5 years of experience in sales training, commercial enablement, Salesforce enablement, revenue operations, commercial excellence, or related commercial operations roles.
- Bachelor’s degree in Life Sciences, Business, Finance, Information Systems, Engineering, or a related field.
- Experience building onboarding programs, sales training curricula, Salesforce adoption plans, certification programs, or commercial enablement materials in a matrixed environment.
- Advanced degree preferred.
- Experience in pharmaceutical services, CDMO, life sciences, healthcare, or a similarly complex B2B environment.
Pay
The annual pay range for this position in New Jersey is $125,000-145,000
Benefits
Join a high growth and fast paced organization with a people focused culture
Global exposure, defined career path and annual performance review and feedback process
Competitive Medical, Dental, Vision, Life Insurance, and 401K
19 days PTO & 8 paid holidays
About Catalent
Catalent offers rewarding opportunities to further your career!
Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world.
Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us.
Join us in making a difference.
personal initiative.
dynamic pace.
meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com.
This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.