Commercial Sales Representative

About the Role

CertaPro Painters of Nashua & Westford is seeking a results-driven Commercial Sales & Account Development Representative to grow our commercial business through a balanced focus on new client acquisition and expansion of existing key accounts. This role is responsible for generating leads, closing sales, and building long-term relationships with property managers, facility managers, and other commercial clients within the New Hampshire and Massachusetts territory.

Key Responsibilities

• New Business Development
  • Identify and pursue new commercial clients within target markets
  • Conduct outbound prospecting through calls, email, networking, and in-person visits
  • Build and maintain a strong pipeline of qualified opportunities
  • Attend industry events and associations (BOMA, IREM, CAI) to generate leads
  • Secure new business in a competitive B2B environment
• Account Management & Growth
  • Manage and grow a portfolio of existing commercial clients
  • Conduct regular client visits to maintain relationships and uncover new opportunities
  • Generate repeat business through proactive follow-up and service
• Estimating and Production
  • Meet with clients to assess project needs and scope of work
  • Develop and present detailed, accurate proposals
  • Clearly communicate expectations, timelines, and project scope
  • Close sales and manage change orders as needed
  • Ensure smooth handoff of sold projects to production teams
  • Communicate customer expectations and scope clearly to operations
  • Support issue resolution to maintain a high level of customer satisfaction
• Administrative
  • Maintain accurate CRM records and track all sales activity
  • Manage pipeline, forecast revenue, and report on performance weekly
  • Manage marketing and entertainment budget to support customer acquisition

What Success Looks Like

• Consistently generating new business opportunities
• Growing existing accounts year-over-year
• Meeting or exceeding sales and revenue targets
• Delivering a high level of customer satisfaction and retention

Qualifications

• 2+ years of B2B sales or account management experience
• Proven ability to prospect and close new business
• Strong relationship-building and communication skills
• Organized, self-motivated, and results-driven
• Experience in construction/property maintenance services a plus
• Valid driver's license