Commercial Sales Manager

About the role

The Commercial Sales Team at AutoZone drives growth across our professional customer base by delivering quality parts, reliable service, and dedicated support. As the Commercial Sales Manager, you will lead our business-to-business (B2B) growth strategy, build lasting customer relationships, and manage a high-performing team. This role combines automotive expertise with sales leadership to create exceptional partnerships with commercial accounts.

Responsibilities

• Drive commercial sales growth, maintain strong account relationships, and achieve key performance targets through face-to-face and phone communication.
• Serve as the primary contact for commercial customers, ensuring proactive engagement and clear communication.
• Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
• Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Ensure delivery vehicles are properly maintained and report any issues promptly.

Requirements

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

Preferred Qualifications

• Exceptional communication skills and fluency in both Spanish and English.