Commercial Sales Coordinator

About the role

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Commercial Customer Service Representative.

Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Responsibilities

• Supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry, i.e. sending PO’s to all manufacturers.
• Working with manufacturers to ensure orders are placed and shipped in a timely manner.
• Updating sales as well as customers with order acknowledgments, PO’s, and anything else pertaining to the specific job/order entered.
• Working with all departments within CE and manufacturers to ensure orders are placed correctly and billed correctly.
• Keeping all paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed.
• Order entry and engaging in order/project management for Commercial Sales.
• Providing post-sales support to Internal and External customers.
• Tracking shipments and logistics to customer job sites on the sale of commercial equipment.
• Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.
• Establish and maintain good relations with customers by providing prompt and courteous service.

Requirements

• A high school diploma or equivalent with three (3) years' experience.
• An AA/AS degree with 2 years' experience preferred.

Qualifications

• High School diploma or equivalent with three (3) years' experience.
• AA/AS degree with 2 years' experience preferred.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to work independently and manage multiple tasks.
• Strong organizational skills.
• Proficient in Microsoft Office Suite.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Pay

$20/hr - $28/hr (Hybrid schedule: working in the office 3 days a week, 2 days at home).

Schedule

Hybrid schedule: working in the office 3 days a week, 2 days at home.