Commercial Roofing Account Manager

About the company

Don Kennedy Roofing has proudly served Nashville and Middle Tennessee since 1978, growing on a foundation of customer satisfaction and servant leadership. From its humble beginnings with Don Kennedy building out of his home, the business now spans residential and commercial roofing, gutter services, and exterior cleaning. Licensed, bonded, and insured, our team values integrity, craftsmanship, and treating customers like extended family. We offer a team-oriented environment with opportunities for career growth, and as we continue to expand, we seek reliable, safety-focused team members to support our operations. We’re looking for a Commercial Roofing Sales Representative / Account Manager to join our growing team. In this role, you’ll lead our commercial sales and account management efforts—serving as the primary point of contact for business owners, property managers, builders, and commercial clients. You’ll perform roof inspections, identify solutions, prepare estimates and proposals, and guide clients through every step of the process—from initial inspection to final payment—while upholding the high standards that define Don Kennedy Roofing.

Responsibilities

• Execute high-volume outbound phone prospecting daily from provided lists and property databases to self-generate appointments.
• Proactively hunt new commercial accounts while expanding a select base of assigned starter accounts.
• Secure and conduct on-site roof inspections to identify damage, building envelope issues, and preventative maintenance needs.
• Collaborate with internal estimating teams to deliver accurate quotes, comprehensive proposals, and RFP responses.
• Drive the commercial sales cycle from initial contact through aggressive follow-up, contract negotiation, and close.
• Coordinate with project managers and operations to transition won jobs cleanly into production.
• Maintain accurate, daily tracking of dials, contacts, and pipeline opportunities within the company CRM.
• Represent Don Kennedy Roofing with professionalism, market expertise, and uncompromising integrity.
• Participate in regular sales training and technical commercial roofing education to sharpen performance.

Qualifications

• 3+ years of experience in commercial roofing sales.
• Valid driver’s license required.
• Must be 18 years or older, authorized to work in the U.S., and able to pass a background and drug test.
• Strong verbal and written communication skills.
• Excellent presentation, negotiation, and active listening skills.
• Basic understanding of roofing systems, installation processes, and insurance claims (or willingness to learn).
• Comfortable using technology, CRM systems, and mobile tools for documentation and communication.
• Self-motivated with the ability to manage multiple projects and priorities.
• Team player with a customer-first mindset and strong attention to detail.

Physical Requirements

• Ability to lift 50–100 lbs throughout the day.
• Ability to safely set up and climb ladders up to 40 feet.
• Comfortable working at varying heights and in all weather conditions.
• Willingness to work occasional weekends or holidays when required.

Benefits

• Base salary + commission structure with uncapped earning potential.
• Paid holidays and vacation.
• Health, Dental, and Vision Insurance.
• Life and Disability insurance.
• 401(k) retirement plan with company match.
• Company sponsored Life and AD&D coverage.
• Paid Time Off.