Commercial Relationship Manager

About the role

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Responsibilities

• Identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources
• Grow long-term profitable "lead left" relationships
• Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high-value prospective relationships
• Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks, referral sources, and deepen knowledge of trends, practices, services, and the competitive landscape
• Analyze, evaluate, and develop a tailored relationship strategy for each client or prospect
• Plan and conduct relationship strategy review meetings with internal Fifth Third Business Partners and Client's trusted advisors (e.g., attorney, accountants)
• Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met
• Lead and coordinate all client-facing activities, including credit support, treasury management, and capital markets
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management
• Reinforce use of CRM for assigned Fifth Third partners for monitoring pre-call and post-call activities
• Utilize consultative selling skills, commercial playbook principals, and call reporting plans to enhance the client experience
• Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly
• Participate in joint business planning with internal partners and buyers
• Determine task and resources and project requirements by breaking them down into tasks and defining roles and responsibilities
• Scan the internal and external environment to identify the relationships that should be initiated or improved to achieve business goals and fulfill clients' needs
• Communicate with impact, adjusting communication as appropriate for the audience and capturing and holding their attention
• Explore options for prospective clients or existing buyers/COIs before advocating for a solution
• Influence client decisions regarding strategy and product solutions
• Participate in public debt issuance for clients

Requirements

• Bachelor's or Master's in Business (e.g., Business Administration, Finance, Accounting) or equivalent work experience preferred
• Minimum of 10 years Commercial Banking experience
• Minimum of 9 years of relationship account management experience preferred
• Formalized commercial credit training or equivalent credit experience required
• Underwriting experience preferred
• Proven track record of partnership with investment bankers to provide strategic and capital market advice
• Strong business acumen, including detailed analysis of financial statements and understanding of accounting principles
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions
• Proven ability to work in a team-based sales environment
• Proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred

Qualifications

• Regional / local travel

Skills

• Strong business acumen
• Proven track record of partnership with investment bankers
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions
• Proven ability to work in a team-based sales environment
• Proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred

Benefits

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional, and social well-being. Learn more about these programs on our 53.com Careers page.

Pay

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education, and geographic location.

Schedule

This role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business, and/or individual performance.