Commercial Rack Refrigeration Technician

About the role

Cold Technology is hiring experienced Commercial Rack Refrigeration Technicians to service complex refrigeration and HVAC/R systems at supermarket and commercial customer locations. In this field-based role, you will diagnose, maintain, and repair commercial refrigeration systems, including supermarket parallel racks, electrical controls, HVAC equipment, and related components. You will independently manage technical service calls, communicate directly with customers and dispatch, and help minimize equipment downtime. We have open positions across the Tri-State area for experienced technicians who enjoy solving complex problems, taking ownership of field assignments, and working for a stable company that invests in training, equipment, and long-term career development. Project Scope: Commercial Supermarket & Parallel Rack Refrigeration Maintenance, Diagnostics, and Repair.

Responsibilities

• Diagnose and repair commercial refrigeration, HVAC, electrical, and control systems.
• Troubleshoot supermarket parallel-rack refrigeration systems and related components.
• Perform preventive maintenance to improve equipment reliability and operating efficiency.
• Respond promptly to service requests throughout the assigned territory.
• Identify the root cause of temperature, pressure, electrical, refrigerant, and control-system issues.
• Complete digital work orders accurately, including labor hours, parts used, diagnostic findings, and service notes.
• Communicate professionally with dispatchers, store managers, customers, and internal service leaders.
• Recommend additional repairs when equipment issues or reliability risks are identified.
• Follow company safety standards and participate in required safety training and audits.
• Support and mentor less-experienced technicians when assigned.
• Protect customer operations by completing repairs safely, efficiently, and with minimal disruption.

Requirements

• At least three years of hands-on commercial refrigeration or HVAC/R service experience.
• EPA Section 608 certification.
• OSHA 10 certification.
• Experience troubleshooting electrical systems, mechanical components, and equipment controls.
• Strong mechanical aptitude and diagnostic ability.
• Ability to read electrical diagrams, wiring schematics, and technical service documentation.
• Valid driver’s license with a driving record that meets company requirements.