Commercial Rack Refrigeration Technician

Field-based role servicing complex refrigeration and HVAC/R systems at supermarket and commercial customer locations throughout New Jersey, Eastern Pennsylvania, Delaware, and the Greater Philadelphia area.

About the role

Cold Technology is hiring experienced Commercial Rack Refrigeration Technicians to diagnose, maintain, and repair commercial refrigeration systems, including supermarket parallel racks, electrical controls, HVAC equipment, and related components. You will independently manage technical service calls, communicate directly with customers and dispatch, and help minimize equipment downtime.

Responsibilities

• Diagnose and repair commercial refrigeration, HVAC, electrical, and control systems.
• Troubleshoot supermarket parallel-rack refrigeration systems and related components.
• Perform preventive maintenance to improve equipment reliability and operating efficiency.
• Respond promptly to service requests throughout the assigned territory.
• Identify the root cause of temperature, pressure, electrical, refrigerant, and control-system issues.
• Complete digital work orders accurately, including labor hours, parts used, diagnostic findings, and service notes.
• Communicate professionally with dispatchers, store managers, customers, and internal service leaders.
• Recommend additional repairs when equipment issues or reliability risks are identified.
• Follow company safety standards and participate in required safety training and audits.
• Support and mentor less-experienced technicians when assigned.
• Protect customer operations by completing repairs safely, efficiently, and with minimal disruption.

Requirements

• At least three years of hands-on commercial refrigeration or HVAC/R service experience.
• EPA Section 608 certification.
• OSHA 10 certification.
• Experience troubleshooting electrical systems, mechanical components, and equipment controls.
• Strong mechanical aptitude and diagnostic ability.
• Ability to read electrical diagrams, wiring schematics, and technical service documentation.
• Valid driver’s license with a driving record that meets company requirements.
• Ability and willingness to travel up to 80% within the assigned service territory.
• Ability to work independently and manage field assignments responsibly.
• Strong communication and customer-service skills.
• Ability to use mobile devices and digital work-order systems.
• Ability to climb, bend, kneel, work in tight spaces, heights, and lift 50+lbs.

Preferred Qualifications

• Direct experience servicing supermarket refrigeration equipment.
• Parallel-rack refrigeration troubleshooting and repair experience.
• Experience with compressors, condensers, evaporators, refrigerant systems, sensors, and electronic controls.
• Formal HVAC/R trade school, apprenticeship, or technical training.
• Experience responding to high-pressure, temperature, and system-control alarms.
• Experience identifying refrigerant leaks and completing preventive maintenance.
• Experience training or mentoring junior technicians.

Pay

$35 - $45+ per hour, plus performance-based bonus.

Benefits

• Weekly pay cycle with high earning potential through hourly performance-based bonuses and overtime opportunities.
• Comprehensive 401(k) retirement savings program with generous employer matching.
• Full health benefits including medical, dental, and vision insurance coverage options.
• Life and disability insurance options.
• Robust career development featuring paid training, apprenticeships, mentor programs, and manufacturer certifications.
• Personal tool replacement program, tech package including a smartphone/tablet, and full uniforms provided.
• Company vehicle provided alongside all required safety equipment, including helmets and gloves.
• Generous paid time off covering holidays, vacation time, and sick leave.
• Annual company outings and team-building events.

Schedule

Full-time, field-based with up to 80% travel within the assigned service territory.

About Us

Cold Technology is a leading provider of commercial HVAC and refrigeration services, dedicated to delivering exceptional technical quality and field support. We foster a stable, family-oriented culture focused on career growth, continuous technical training, and mutual loyalty.