Commercial Property and Casualty Underwriting Quality Assurance Analyst

About the role

We are seeking a Commercial Property & Casualty Quality Assurance Analyst to join our team. This role involves participating in executing the quality review strategy with a focus on portfolio analysis across Non-Profit Human Services and Programs. You will review targeted and random underwriting files, highlighting strengths and uncovering opportunities for improvement. You will also collaborate with underwriters and management to identify process efficiencies, performance enhancements, and contribute to departmental projects.

Responsibilities

• Performs portfolio quality reviews in Commercial Niches and Programs ensuring policies and books of business meet the standards for policy issuance accuracy with proper limits, coverage forms, rating algorithms, evidence of underwriter curiosity, and overall compliance.
• Completes executive summaries and various reports to underwriting management including presentations with senior leaders.
• Collaborates with management to identify inefficiencies in process, operations or employee performance and recommends additional training opportunities to bridge gaps in performance.
• Works collaboratively with other business areas to incorporate relevant topics into the training curriculum.
• Provides advice and fields questions from underwriters on processes and procedures as well as unique situations, proper risk selection and underwriting guidelines.
• Provides input to the training curriculum for existing staff on new procedures, risk selection, pricing, marketplace intelligence.
• Participates in commercial underwriting/project initiatives and often serves as the QA subject matter expert.

Requirements

• Bachelor’s degree in business administration or related field of study, or equivalent combination of education and/or experience.
• Five (5) years commercial underwriting experience, or equivalent strong technical experience in an underwriting role.
• Two (2) years of experience as a UW Quality Assurance Associate, or equivalent strong technical experience in an auditing role.
• Underwriting experience in Non-Profit Human Services and/or Programs highly desirable.
• Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA) or other related industry designation is preferred.

Qualifications

• Adaptability in a dynamic business environment, sound judgment, and the ability to balance strategic goals with day-to-day execution.
• Curiosity, creativity, and initiative to deliver meaningful insights and support underwriting excellence.

Benefits

• Competitive base salary plus incentive plans for eligible team members.
• 401(K) retirement plan that includes a company match of up to 6% of your eligible salary.
• Free basic life and AD&D, long-term disability and short-term disability insurance.
• Medical, dental and vision plans to meet your unique healthcare needs.
• Wellness incentives.
• Generous time off program that includes personal, holiday and volunteer paid time off.
• Flexible work schedules and hybrid/remote options for eligible positions.
• Educational assistance.

Pay Range

Anticipated Hiring Range: $79,200 - $125,000 annual base salary depending on experience, qualifications, and geographic location.

Schedule

Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule. The initial training period may require additional in-office days.