Commercial Pool Technician

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES

• Onsite visits to new and existing clients on a regular basis
• Train clients, channel partners, etc. on chemical feed systems and VivoPoint software
• Provide technical support, repair, and installation of VivoPoint chemical feed systems, including controllers, modems, feed devices, tubing, injectors, etc.
• Provide technical support and perform installations, repairs, and maintenance on pumps, filters, heaters, etc., as needed
• Perform warranty repair and required maintenance of VivoPoint chemical feed systems
• Provide regular chemical water tests and recommendations to clients
• Take photo documentation of job sites, projects, and work completions as requested
• Provide material and labor cost estimates for repairs and installations as requested
• Record all service visit information on VivoPoint via entering manual readings, entering/updating service orders, and completing equipment profiles
• Record detailed notes on all service visits in NetSuite
• Communicate visits, repairs, and follow up information to supervisors in a timely manner
• Must wear appropriate PPE at all times
• Must communicate any needs for specialty tools, PPE, training, or support to managers immediately upon discovery of need
• Perform regular inventory of parts and equipment within your possession as requested
• Communicate with managers and billing department regarding job and project completions and parts used in a timely manner
• Must be able to gather parts and equipment from supply houses and other locations as requested
• Attend meetings, trainings, and company gatherings as needed

QUALIFICATIONS

• Excellent interpersonal communication skills
• Maintain the highest level of professionalism at all times: must maintain a professional appearance, and must have a friendly and professional attitude
• Maintain a strong work ethic, be self-motivated, and have a high sense of responsibility
• Strong computer skills in MS Office (Email, Word, Excel, Calendar), GSuite (Gmail, Google Sheets, Google Docs, Calendar), or similar.
• Strong knowledge of commercial water chemistry and balancing water chemistry
• Strong knowledge of various manufacturers’ circulation and filtration systems and chemical automation systems and chemical feed devices
• Exceptional knowledge of swimming pool regulations and codes
• Ability to travel off-island and overnight when needed
• Ability to work nights and weekends as needed
• Experience and first hand knowledge of electrical and plumbing systems and use of power tools
• Must be able to lift, move, and carry up to 75lbs

EDUCATION and/or EXPERIENCE

• 2+ years of experience in the aquatics industry required
• 2+ years of technical work experience with commercial aquatics that includes experience with water chemistry and balancing, electrical and plumbing systems
• 2+ years of technical work experience with installing, repairing, maintaining commercial circulation and filtration systems and chemical automation and chemical feed devices
• Currently or previously held CPO license preferred
• Valid driver license that has been valid for at least the last 2 years
• Must be over the age of 21
• Ability to communicate effectively in English. Bilingual (Spanish) a plus!
• Successfully pass a thorough background check, including a DMV/driving record check