Commercial Pool Repair Tech

About Poolie

Poolie aims to make pool maintenance reliable, professional, and hassle‑free. The company combines expertise, integrity, and a commitment to customer satisfaction, serving hundreds of residential and commercial customers. The team values collaboration, respect, and pride in a job well done, believing that employee success drives customer success.

Compensation

Competitive pay: $70,000 + starting base salary with room for growth.

Benefits

• Health, dental, and vision insurance
• Short & long‑term disability
• PTO
• Performance bonuses
• 10 paid holidays

Schedule

Full‑time, flexible schedule: Monday to Friday, 8:00 AM – 5:00 PM. Earlier start and finish times are available if preferred. In‑office start and end at your assigned branch location.

Responsibilities

• Diagnose, troubleshoot, and repair commercial pool systems and equipment, including pumps, motors, filters, heaters, automation systems, chemical controllers, plumbing, valves, circulation systems, and other critical components.
• Provide clear, detailed, and professional repair quotes that focus on system efficiency, regulatory compliance, and high‑quality products with manufacturer warranties.
• Communicate with customers before, during, and after service to confirm appointments, explain findings and recommendations, address safety concerns, and ensure satisfaction.
• Participate in internal team communication via Slack and other platforms, sharing updates, technical findings, and collaborating on troubleshooting.
• Deliver exceptional workmanship that meets or exceeds company quality standards and respond quickly to issues with root‑cause analysis and corrective actions.
• Represent Poolie professionally with a customer‑first mindset, addressing concerns promptly and providing practical solutions.
• Collaborate with service, maintenance, and leadership teams, mentor less experienced technicians, and contribute to a positive team culture.

Requirements

Must‑Haves

• Previous experience in commercial pool repair, pool service, or aquatic facility maintenance.
• Strong knowledge of commercial pool equipment, hydraulics, filtration systems, automation systems, and water circulation systems.
• Ability to diagnose and repair a wide range of pool equipment and mechanical systems.
• Valid driver’s license with a clean driving record.
• Ability to safely perform physically demanding work in various weather conditions.
• Strong communication and customer service skills.
• Team‑player mentality with flexibility to adapt to changing priorities and operational needs.

Nice‑to‑Haves

• RAIL (Residential Appliance Installer License) or equivalent licensing, where required.
• Certified Pool Operator (CPO) certification.
• Experience with commercial automation and chemical controller systems.
• Experience training or mentoring technicians.
• Strong understanding of estimating and quoting repairs based on customer needs and facility requirements.
• Experience working with HOAs, multifamily communities, hotels, schools, municipalities, or aquatic facilities.