Commercial Planning and Operations Manager

What You’ll Do

• Lead the regional SIOP (Sales, Inventory & Operations Planning) process, partnering with Sales, Finance, Supply Chain, and Operations teams to improve forecasting accuracy and business alignment
• Develop and execute demand forecasts to support revenue growth, inventory optimization, customer service performance, and product launch readiness
• Drive commercial analytics and profitability initiatives, including pricing strategy, gross-to-net analysis, promotional effectiveness, trade spend evaluation, and customer/channel profitability assessments
• Analyze market trends, pricing elasticity, and competitive dynamics to provide recommendations that support profitable growth and strategic decision-making
• Partner closely with Customer Service, Logistics, Supply Chain, and Sales Operations teams to improve order management, outbound execution, inventory allocation, retailer compliance, and fulfillment performance
• Lead cross-functional initiatives to improve operational efficiency, including EDI enhancements, reporting simplification, process automation, and workflow standardization
• Establish and monitor KPIs, reporting cadence, and operational governance processes to improve visibility, accountability, and execution consistency across the business
• Support new product launches and SKU lifecycle management, including inventory planning, demand ramp-up, monthly phasing, and end-of-life transitions
• Prepare and present business performance updates, highlighting revenue drivers, operational risks, inventory exposure, and margin opportunities to senior leadership
• Partner with the VP Americas and regional leadership team on strategic planning, financial modeling, growth initiatives, and continuous improvement efforts

What You Bring

• 7+ years of experience in demand planning, commercial analytics, sales operations, revenue management, or related functions within consumer goods, retail, or eCommerce
• Strong commercial and financial acumen with experience in forecasting, pricing strategy, gross-to-net management, and profitability optimization
• Experience leading or influencing cross-functional initiatives across sales, finance, operations, customer service, marketing, and supply chain
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
• Experience with ERP systems and BI/reporting tools such as Power BI, Tableau, SAP IBP, Demantra, Anaplan, or similar preferred
• Strong communication and stakeholder management skills with the ability to influence across functions and leadership levels

Qualifications

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova.

Benefits

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• PTO, floating Diversity Day, paid holidays*
• Paid parental bonding leave
• Employee Assistance Program
• Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

Pay Range

This role's pay range is between: $97K to $120K . This role is also commission eligible/bonus eligible.

Schedule

Chicago Area Preferred (Hybrid) | Remote Considered for the Right Candidate