Commercial Pest Route Manager (We Train!)

About the role

The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems.

Responsibilities

• Schedule ownership: Manage a dedicated route of commercial clients.
• Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner.
• Client satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.
• Respond quickly and professionally to client complaints and service requests.
• Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team.
• Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards.
• Set up, monitor, and tear down equipment for new installations and specialized treatments.
• Continuous learning & improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.
• Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.

Requirements

• High School Diploma or GED
• 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services
• 2+ years’ experience in customer service, sales, retail, or hospitality roles
• Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making
• Able to pass background screening requirements, including identity, criminal history and motor vehicle records checks
• Able to meet DOT physical standards, including a 5-panel drug screen

Qualifications

• Previous pest control experience
• Pest control, industrial, or safety certifications (Not Required)

Skills

• Strong communication and interpersonal skills
• Ability to work independently and manage time effectively
• Commitment to safety and continuous learning
• Attention to detail and high standards of work quality
• Hunger for knowledge and professional development
• Competitive approach to both individual and team performance

Benefits

• Health, Vision, Dental Insurance within 30 days of hire
• 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
• Paid time off: Personal time available day 1, holiday and vacation time after 90 days
• Childcare assistance and college savings plan

Pay

$21-26/hr to start (depending on experience) plus performance bonuses and sales commissions