Commercial Parts Pro
About the Role
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for the profitable growth of the commercial business through customer retention and expansion. It involves partnering with the General Manager (GM) to manage Team Members and requires expert knowledge of automotive systems and parts. The position is full-time and eligible for sales commission based on individual or store performance.
Responsibilities
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal and store sales goals and service objectives
- Provide day-to-day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers to ensure delivery standards are met
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
Qualifications
- Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
- Ability to speak and write English (Spanish a plus)
- Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
- Successfully complete the Parts Knowledge Assessment
- Basic math skills: addition, subtraction, multiplication, and division in all units of measure
- Proficiency in Microsoft software (Word, Excel required)
- Strong organizational skills
- Understanding of commercial profitability concepts, including competition, market opportunities, and customer prioritization
Skills
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge
- Operating POS and Parts lookup systems
- Advanced solution, project, and product quality recommendation ability
- Ability to source from various places (special order, FDO, second source, etc.)
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
- Effective communication, listening, and problem-solving skills
Experience
- A minimum of 3 years of prior automotive parts experience preferred
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals
Education
- High school diploma or general education degree (GED)
Certifications
- ASE Certification preferred, but not required
Physical Demands
The employee will predominantly be walking or standing. They must be able to talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequent lifting and/or moving of up to 50 pounds and occasional lifting and/or moving of up to 100 pounds are required. Specific vision abilities include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Work Environment
The employee usually works inside but will occasionally be outside and exposed to various weather conditions. They may also be exposed to moving mechanical parts, high places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level is usually moderate.
Pay
The good faith estimate for this role is between $17.15 USD and $19.08 USD per hour for a new team member. The rate offered depends on factors such as geographic location, experience, automotive knowledge, education, leadership roles, and other relevant skillsets.
Benefits
Advance Auto Parts offers a comprehensive health and wellness benefits program to support Team Members and their families. For more details, visit: Advance Auto Parts-Home.