Commercial Parts Pro

Advance Auto Parts · Pittsfield, ME · 4 days ago

Full-time

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members.

Responsibilities

Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal and store sales goals and service objectives
Provide day-to-day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage

Skills

Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge
Operating POS and Parts lookup systems
ASE P2 certified or ASE ready equivalent
Advanced solution, project, and product quality recommendation ability
Ability to source from numerous places including special order, FDO, second source, etc.
Advanced selling skills for commercial customers
Ability to multi-task and remain organized
Effective communication, listening, and problem-solving skills

Qualifications

Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
High school diploma or general education degree (GED)
ASE Certification preferred, but not required

Experience

A minimum of 3 years of prior automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

Physical Demands

Predominantly walking or standing
Talk and hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
Specific vision abilities: close vision, distance vision, color vision, depth perception, and ability to adjust focus

Work Environment

Primarily working inside, occasionally outside exposed to various weather conditions
Occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
Noise level in the work environment is usually moderate

Pay

The good faith estimate for this role is between $18.85 USD and $20.98 USD per hour for a new team member. The rate offered depends on geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position, including shift differential (if applicable). Position is eligible for sales commission based on individual or store performance.

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for Team Members and their families.