Commercial Parts Pro

About the Role

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for the profitable growth of the commercial business through customer retention and expansion. It involves partnering with the General Manager (GM) to manage Team Members and requires expert knowledge of automotive systems and parts. The position is full-time and eligible for sales commission based on individual or store performance.

Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers to ensure delivery standards are met
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers
• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Qualifications

• High school diploma or general education degree (GED)
• ASE Certification preferred, but not required
• A minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams

Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Ability to speak and write English (Spanish a plus)
• Strong communication, listening, and problem-solving skills
• Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
• Proficiency in basic math (addition, subtraction, multiplication, division)
• Experience with Microsoft software (Word, Excel required)
• Strong organizational skills
• Understanding of commercial profitability concepts
• Ability to multi-task and remain organized
• Advanced selling skills for commercial customers
• Ability to source parts from various places (special order, FDO, second source, etc.)

Physical Demands

The employee will predominantly be walking or standing. They must be able to talk and hear, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequent lifting and/or moving of up to 50 pounds and occasional lifting and/or moving of up to 100 pounds is required. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The employee will usually work inside but will occasionally be outside and exposed to various weather conditions. They may also be exposed to moving mechanical parts, high places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level in the work environment is usually moderate.