Commercial Operations Associate

About Our Client

The organization operates within the commercial operations sector, focusing on managing global data and pricing tasks. It addresses challenges related to contract management, pricing accuracy, and data quality across international markets, supporting sales and operational efficiency.

About the Opportunity

The Commercial Operations Associate plays a key role in managing and maintaining global pricing and contract data. This position supports sales pricing resolution, contract administration, and data integrity, contributing to streamlined commercial operations and improved contract performance.

Responsibilities

• Draft and review customer contracts and amendments
• Support resolution of sales pricing and account issues
• Maintain and update global pricing database
• Manage large data imports and exports ensuring quality standards
• Generate initial contract price lists and agreements
• Oversee new account approval and activation
• Track and manage contract end-of-life processes
• Serve as secondary contact for pricing database and contract rosters
• Provide rapid support for pricing or roster production issues
• Administer product setup, pricing updates, and data management
• Manage rosters for assigned IDNs and GPOs, ensuring CRM and CLM accuracy
• Provide sales team with analytics on pricing, discounting, spend history, and deal modeling
• Develop process documentation and recommend improvements
• Deliver standard and ad-hoc contract performance reports
• Assist with RFI/RFQ/RFP completion

Requirements

• Minimum of 2 years related experience or a BA/BS degree
• Strong attention to detail and accuracy
• Ability to work independently with supervision
• Excellent interpersonal and communication skills
• Intermediate to advanced Microsoft Excel skills including VLOOKUP, PowerPivot, PowerBI, and Pivot Tables
• Proficient in Microsoft Office and Outlook
• Knowledge of Salesforce.com and Epicor is a plus
• Strong communication, presentation, and organizational skills
• Comfortable with ambiguity and making trade-offs
• Ability to work under pressure and manage multiple priorities
• Experience working with virtual and global cross-functional teams

Pay Range and Compensation Package

Salary range: $25.90 - $33.85 per hour (varies based on skills, experience, and location)
Eligibility for annual bonus plan based on company and individual performance for full-time employees not on commission plans

Benefits & Perks

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• Paid holidays and paid time off
• 401(k) matching plan

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.