Commercial Onboarding and Operations Manager

About the role

We are seeking a Commercial Onboarding & Operations Manager to join our Urology team. This role is crucial for coordinating and executing onboarding and sales operations activities that enhance the effectiveness and readiness of the U.S. commercial sales force.

Responsibilities

• Provide sales operations support for the U.S. Commercial organization, including onboarding, deployment, and delivery of world-class training programs.
• Serve as a trusted partner to Sales Leadership and cross-functional teams on sales support, operational readiness, and execution needs.
• Lead and deliver assigned projects focused on improving efficiency, reducing unnecessary costs, and supporting commercial revenue growth initiatives.
• Manage vendor credentialing programs and ensure new commercial hires have required system access, tools, equipment, training, and compliance documentation.
• Drive continuous improvement by streamlining onboarding, training, and sales support processes, while developing and maintaining documentation, playbooks, and process guides.

Requirements

• Bachelor’s degree in a business, clinical, education, or related major.
• 4+ years of demonstrated sales success in business-to-business and/or medical device field.
• Extensive experience with the design, development, and execution of education and training programs.
• Ability to present training materials in an understandable and efficient way.
• Ability to travel up to 50%.

Qualifications

• Experience in teaching, coaching, or mentoring is preferred.

Skills

• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Benefits

At Laborie, we offer a comprehensive benefits package including:

• Paid time off and paid volunteer time
• Medical, Dental, Vision, and Flexible Spending Account
• Health Savings Account with Company Funded Contributions
• 401(k) Retirement Plan with Company Match
• Parental Leave and Adoption Services
• Health and Wellness Programs and Events

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible to accommodate the needs of the role and the employee.