Commercial Middle Market Relationship Manager IV

About the role

Responsible for profitable business development and monitoring the quality of an extensive existing portfolio of companies with annual gross sales of at least $10 million, with emphasis on customers generating $20 million or more in revenue. This position leads and coordinates with One Bank Partners to create and implement relationship strategies for assigned clients and prospects. It requires a strong understanding of credit, commercial products, and financial statement analysis to offer tailored banking solutions such as loans, treasury management, and capital markets. The role involves working with high-revenue, complex relationships and soliciting participation in public debt issuance for clients, as well as active participation in community activities.

Accountable for risk management by exchanging ideas, elevating concerns, and adhering to policies and procedures. Ensures actions drive a positive customer experience while operating within the Bank’s risk appetite.

Responsibilities

• Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, and referral sources.
• Develop and implement a business plan to achieve financial goals and qualitative measures.
• Collaborate with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships.
• Attend community, industry forums, conferences, or meetings to broaden relationship networks, referral sources, and deepen knowledge of trends, practices, services, and the competitive landscape.
• Work with product partners (Treasury Management, Capital Markets, Wealth Management) to analyze, evaluate, and develop tailored relationship strategies for each client or prospect.
• Ensure customer relationships are managed to maximize opportunities for the bank while balancing risk and customer needs.
• Meet with customers regularly to enhance the trusted advisor relationship and ensure business needs are met.
• Utilize consultative sales skills, commercial playbook principles, and call reporting plans to enhance the client experience.
• Use the Bank’s Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management.
• Analyze financial information to determine viable credit requests.
• Monitor customer financial performance, condition, and industry trends to ensure credit exposure remains at an acceptable risk and is priced accordingly.
• Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines (e.g., delinquencies, documentation, financial statement tracking, exceptions, matured loans).

Requirements

• Bachelor’s or Master’s degree in Business (e.g., Business Administration, Finance, Accounting) or equivalent work experience preferred.
• Minimum of 6 years of Commercial Banking experience, with at least 5 years of sales experience preferred.
• Formalized commercial credit training or equivalent credit experience required.
• Underwriting experience preferred.
• Proven track record of partnership with investment bankers to provide strategic and capital market advice.
• Proven ability to build new and existing client business, translating to increased revenue and a positive client experience.
• Strong business acumen, including detailed analysis and review of financial statements and understanding of accounting principles.
• Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycles to optimize financial solutions.
• Communicates effectively with impact to groups, adjusting communication style and level of detail for the audience.
• Ability to build strong internal partnerships to provide holistic solutions for clients' business and personal financial goals.
• Proven ability to identify and understand business issues, problems, and opportunities, and create relevant options to achieve desired outcomes.
• Strong verbal and written communication skills, with experience in face-to-face negotiations.
• Proven ability to work in a team-based sales environment.
• Proficient in Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
• Regional/local travel required; frequent travel possible depending on assignment.

Benefits

Fifth Third’s Total Rewards include comprehensive benefits and differentiated compensation offerings. The base salary for this position reflects the range of salary levels for this pay grade across the U.S., with individual salaries varying based on factors such as role, relevant skillset, experience, education, and geographic location. This role is eligible to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.

Benefits programs are designed to support the physical, financial, emotional, and social well-being of employees and their families. Additional details can be found on the 53.com Careers page.

Location

Cincinnati, Ohio 45202