Commercial Manager - Dallas Forth Worth

Role Purpose

Manna operates an established drone delivery service in Europe and is expanding into the United States. We are hiring a Commercial Manager to prepare new U.S. markets for launch. In this role you are accountable for external engagement: securing permission to use required locations, proving food supply through local merchants or third-party partners, and engaging with customers and local communities before the service is introduced.

Key Responsibilities

• Secure suitable launch sites for our service offering
• Identify and secure permission from landlords, property owners, or site controllers required for new locations
• Engage directly with decision-makers to explain how the service operates and address concerns
• Progress site access agreements through to completion in coordination with internal stakeholders
• Set up and manage partnerships with aggregators where appropriate
• Ensure participating merchants understand how the service works prior to customer introduction
• Lead early customer and community engagement in new areas
• Act as a point of contact for local stakeholders and address questions or objections clearly and factually
• Work with communications and support teams to ensure accurate local messaging
• Capture learnings from early US market entry and help make expansion into additional markets more repeatable over time

Experience & Requirements

• This role does not require prior experience in all areas listed below. Candidates may come from a range of backgrounds, provided they have demonstrated the ability to learn quickly, operate independently, and represent a business credibly in unfamiliar settings.
• Relevant experience may include some combination of the following:
• Experience introducing a new service, platform, or physical operation into US markets
• Experience working directly with external stakeholders such as landlords, property owners, merchants, partners, or local authorities
• Experience progressing agreements or partnerships where there is limited precedent or an undefined playbook
• Strong communication skills, with the ability to explain unfamiliar concepts clearly and without jargon
• Willingness to travel regularly and spend time on the ground in new locations

What You'll Bring

• You execute quickly and decisively, maintaining constant forward momentum
• You are highly organised, structured, and delivery-driven, with strong commercial awareness
• You remain calm under pressure, make sound decisions quickly, and stay relentlessly focused on outcomes
• You are comfortable challenging assumptions, asking the difficult questions, and holding stakeholders to account to ensure commitments are met
• You have great negotiation skills
• Full clean drivers license