Commercial Logistics Business Improvement Advisor III

About the role

The Commercial Logistics Business Improvement Advisor III leads and supports process improvement and business analysis practices across the Commercial, Global Supply Chain, and Logistics organization for all modes of transport. This is an advanced advisor role accountable for the development, execution, and delivery of business improvement plans that align with business needs and priorities for assigned Commercial commodities and functions. The Advisor owns business process development, improvement, optimization, and sustainability for assigned Commercial functions and stakeholders. The role provides leadership by influence and expertise to initiatives that build consistency in work processes across businesses, functions, and facilities, and proactively manages a diverse project portfolio with multiple timelines, stages, and workstreams. Success is driven by sound technical judgment, the ability to define future-state processes, and the capability to build consensus with global business process owners and foster an environment of continuous improvement.

Responsibilities

• Own business process development, improvement, and sustainability for assigned functions, carrying responsibility for benefit realization through business metrics and process ownership.
• Analyze current state, define future state, define product/process change strategy, apply advanced-level business process and business requirements analysis to determine the best approach to the work.
• Serve as the subject matter expert for logistics systems, processes, performance tools, translating operational needs into system requirements, driving adoption of new tools, and upholding the freight process framework.
• Guide internal customers toward best practices that streamline system logistics processes, and partner with stakeholders to develop new processes, policies, and KPIs, building consensus with business process owners.
• Facilitate change management across supported organizations, applying advanced-level practice to drive and sustain adoption of new processes and technologies after go-live.
• Assist cross-functional projects that create improvement opportunities system upgrades, data integration, and freight management, partnering with IT to define and execute SAP and system changes that improve transportation logistics.
• Monitor, troubleshoot, and improve SAP interfaces TMS applications, resolving complex and non-routine issues with no established precedent and applying technical judgment to drive permanent solutions.