Commercial Loan Operations Tax Escrow Associate

Job Responsibilities

• Monitor property tax obligations for commercial loans, working in partnership with a third-party tax vendor to ensure timely payments and compliance.
• Review Tax Analysis Reports (TARs) and tax bills provided by the vendor to validate tax amounts, due dates, and escrow sufficiency.
• Cook up and process property tax disbursements, ensuring payments are applied to the correct taxing authority and within established timelines.
• Set up and maintain accurate tax accounts in the loan servicing or escrow system, including parcel IDs, jurisdictions, and escrow schedules.
• Track and resolve discrepancies related to unpaid taxes, duplicate bills, or vendor errors; escalate issues as needed.
• Work with borrowers, internal teams, and tax agencies to obtain missing or corrected documentation.
• Aid in annual tax escrow analysis and adjustments as part of escrow compliance requirements.
• Ensure all tax records are appropriately documented and maintained for audit readiness.
• Affix yourself to assist in enhancing and documenting tax escrow processes and procedures.
• Support compliance with investor, regulatory, and internal policy requirements related to tax escrow administration.

Job Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 2+ Years experience in a large commercial bank or related financial institution.
• Preferred Qualifications: College, Vocational or Associates Degree (2 years or equivalent) or equivalent combination of education and experience.
• Experience with commercial loan escrow setups in systems such as ACBS, Loan IQ, or similar platforms.
• Familiarity with escrow analysis, RESPA (if applicable to commercial), and audit documentation standards.
• Ability to work independently and meet tight deadlines in a fast-paced environment.