Commercial Lines Underwriting Assistant

The Role You’ll Play to Create Success

• Determines pricing and risk selection within their authority.
• Processes accurate work items received from agents, customers, and service providers.
• Orders inspections reports and sends out recommendation letters.
• Issues notices such as Nonrenewal, Cancellation and Reinstatements
• Follows up with agents for outstanding requirements.
• Researches and reviews databases, reports, policy information and other on-line sources to perform required tasks.
• Processes and services new and renewal business within authority level.
• Processes change requests for coverage modifications, updates to policy, and process cancellations within authority level and as instructed.
• Participates in project work including but not limited to research, policy clean-up, and project quality review.
• Participates in system testing related to the Underwriting.
• Affords assistance with agency and customer communications via email and other approved methods of communication.
• Updates policies as approved by Underwriting.
• Stays abreast of changing department procedures and processes.
• Uses current systems effectively and follows set procedures.
• Affords assistance with administrative tasks such as data entry, document management and file maintenance as directed by supervisor.
• Maintains department quality standards by assisting your team to achieve service/quality levels and targets.
• Ensures timely and accurate data entry of policy files.
• Maintains a monitor of e-mail box for communications from agents and customers.

The Attributes We Seek

• Working knowledge of various lines of business and insurance coverages.
• Knowledge of commercial casualty underwriting practices is preferred.

Our Competitive Benefits

• Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan.
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education Benefit Program at the IRS Maximum allowance
• PTO cash out
• Tickets at Work
• Alero Financial and its robust credit union benefits program
• Employee and client referral bonus programs
• Disaster Relief Fund for employees

What’s Special About FrankCrum

• A family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida.
• This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States.
• FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family.
• By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
• The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices.
• The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties.
• Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row!
• FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic!