Commercial Lines, Account Manager (NC or remote)

About the role

This is a full-time, exempt, support position assisting the Account Team in the management of the existing Book of business OB with emphasis in full retention responsibility. The primary function of this position is to provide quality service to clients and cross-sell/account-round within the existing book of business!

Responsibilities

• Give the most prompt, accurate, and courteous service that customers have ever received…anywhere.
• Increase revenue by rounding out commercial lines accounts.
• Negotiate pricing and coverage terms in the client’s best interest.
• Develop relationships that lead to new business sales.

Requirements

• Property and casualty insurance license upon hire is required.
• At least 2 years of experience in commercial lines insurance, with an understanding of underwriting, coverage and rate analysis.
• In-depth knowledge of insurance coverages and an ability to communicate this knowledge clearly to clients and underwriters.
• Strong written and verbal communication skills.
• Ability to prioritize and self-manage workload.
• Proficiency in Microsoft Word and Excel.
• EPIC experience is preferred, but will consider other agency management system experience.

Qualifications

• If not experienced with EPIC and seeking a remote role, on-site training may be required in one of our select East Coast offices.
• When working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high-speed internet, be present and responsive online and minimize personal interruptions during your work shift.

Skills

• P&C experience and an active P&C license.
• Knowledge and experience in select commercial insurance including, but not limited to, commercial auto, property, general liability, umbrella, inland marine, workers compensation, and flood.

Benefits

See details in the "Benefits" section.

Pay

The salary range for this position (intended for U.S. applicants) is $80,000 to $100,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. The salary range reflected is based on a primary work location of North Carolina. The actual salary may vary for applicants in a different geographic location.

Schedule

This is a full-time position, ideally working hybrid from either our Charlotte, NC office. We will consider a remote option for well-experienced Commercial Lines candidates able to work on an EST schedule.