Commercial Lines Account Manager

About HUB

HUB advises businesses and individuals on preparing for the unexpected. As a leading insurance broker, we focus on protecting what matters most through tailored insurance solutions and advocate for our clients.

Why Choose HUB?

• A competitive, exciting, and friendly work environment
• Continuous opportunities for growth and development
• Investment in employee future
• Competitive and flexible benefits options
• Financial security and career satisfaction
• Open feedback and improvement culture
• Motivated, winning team with top talent
• Growth potential within the organization
• Strong community support and involvement

What We Offer You

• Competitive salaries and benefits
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company-paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Generous PTO Package
• Employee engagement events
• Opportunities to learn from industry experts
• Rewarding career path
• Support for local businesses

The Account Manager Role

The Account Manager manages a book of insurance business, making major decisions independently and supporting Producers in securing and expanding business. Key responsibilities include:

• Working closely with Producers and other HUB personnel
• Preparing and implementing transactions and paperwork
• Understanding clients' insurance objectives and recommending suitable plans
• Staying updated on industry changes and resolving complex service issues
• Managing and organizing client meetings
• Documenting conversations and updating systems
• Supporting Assistant Account Managers and Technical Assistants
• Attending industry-related training

Requirements

• At least 5 years of experience in an insurance Account Management role
• Excellent oral and written English communication skills
• Superior customer service and problem-solving skills
• Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems
• Ability to work in a team environment
• Ability to work a regular, full-time schedule and travel as required

Education and Certifications

• High school diploma or equivalent
• FL 2-20 P&C License
• Current with all necessary CE credits in required lines and states
• Professional designation highly desirable (CIC, AAI, ARM)