Commercial Lines Account Manager

About the role

Manage a select portfolio of high-end Commercial Lines clients.
Develop and streamline departmental workflows and procedures to enhance efficiency.
Collaborate closely with the Director of Commercial Lines to oversee day-to-day operations.
Identify growth opportunities for the department, including cross-selling and expanding coverage options.
Drive the achievement of agency goals and performance objectives.
Continuously enhance the client service experience, ensuring outstanding customer satisfaction.

Responsibilities

• Generate and analyze monthly reports to assess progress toward departmental goals.
• Cultivate and maintain strong relationships with insurance carriers.
• Foster a productive and positive work environment within the department.
• Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites.
• Undertake additional responsibilities as required by the role.

Qualifications

• A minimum of 5 years of experience in Commercial Lines insurance.
• An active OR P & C License.
• Proficiency with Applied Epic (strongly preferred).
• Self-motivation and a strong sense of accountability.
• Exceptional leadership, interpersonal, and organizational skills.
• The ability to work collaboratively in a team environment.
• Outstanding problem-solving and customer service abilities.
• Proficiency in the Microsoft Office Suite.

Benefits

Commensurate with experience.

Schedule

TBD.

Pay

TBD.