Commercial & Installment Loan Officer

About the role

Solicits, develops, and manages credit relations with individuals and businesses seeking a variety of secured and unsecured loans, including commercial, real estate, and construction. Oversees and manages commercial loan portfolio. Operates within established lending authority and guidelines; provide optimum profitability balanced with acceptable risk.

Responsibilities

• Interview loan applicants to develop information concerning their businesses, needs, desire, abilities, and earnings to determine whether a loan may be an acceptable risk.
• Evaluate the financial condition of the client, the value of pledged collateral, and the client’s management effectiveness and competency.
• Make decisions on loans and terms if within your lending limits.
• Present loans over loan authority to Loan Committee and Sr. Management.
• Ensure optimum profitability balanced with acceptable risk.
• Monitor quality of existing accounts by verifying that assigned accounts conform to contract and policy limits.
• Ensure that necessary documentation is completed, and request additional data as needed.
• Recognize unfavorable trends and recommend corrective action(s).
• Confer with Senior Lending Officer on difficult or sensitive issues.
• Congnorate loan and cross-sale activities with appropriate departments.
• Responsible for the attainment of loan objectives to include loan origination, volume, portfolio growth and maintenance, fee income generation, cross-sales goals, deposit and other bank product sales.
• Participate in the collection and work out of loans, which are past due and/or have deteriorated in quality.
• Prepare and implement action plans and consistently work Problem/Watch credits.
• Actively participate in the Salesforce CRM system; attend appropriate sales and Salesforce training; meet all sales initiatives.
• Make referrals to other business units for traditional and non-traditional banking products and services.
• Under the direction of Senior Lending Officer, establish daily, weekly, monthly, and quarterly business development, sales, and referral goals.
• Develop a prospecting plan utilizing Salesforce, that will generate additional new commercial loans.
• Maintain personal accountability for sales and service standards and for meeting business development, sales, and referral goals.
• Implement tactical plans that focus our relationship selling effort to manage our most profitable customers in the community.
• Identify opportunities to deepen our relationship with customers that have a minimal relationship but offer upside potential and aggressively sell to this customer base.
• Identify clients who are not profitable and aggressively manage the relationship to be a more profitable one.
• Utilize the Business Banking team to accomplish sales goals.
• Actively call on new and prospective customers, exploring needs and cross-selling and recommending bank products and services that are in the best interest of the customer and that achieve their financial objectives.
• Actively profile customers to ensure strong understanding of the total customer financial picture.
• Ensure thorough knowledge and understanding of compliance and regulatory issues relating to loan policy and procedures (i.e., CRA, Fair Lending, etc.) evidenced by appropriate application of these regulations in day-to-day operations.
• Demonstrate the highest level of professionalism, privacy, efficiency, and customer service skills when dealing with all customer interactions.
• Understand and maintain a thorough knowledge of Central Bank of Lake of the Ozarks Bank’s services, operations, and organization; communicate this understanding to others when appropriate and refer inquiries and correspondence to the proper department or individual.
• Obtain and maintain appropriate certifications in training programs, including Salesforce, Accu, Banking, and other systems as required.
• Attend and complete all other required training.
• Aids others in the bank and perform other duties as needed and/or directed.

Qualifications

• Strong desire for public speaking and sharing knowledge of our Banking system and Products and Serviced and overall procedures.
• Strong desire for public speaking and sharing knowledge of our Banking system and Products and Serviced and overall procedures.