Commercial & Industrial Door Systems Field Technician

About the role

Shape safer entrances every day with Vortex Doors. Picture your morning: you load up your service vehicle, review your route, and head to a retail storefront for a quick closer adjustment before moving on to an industrial dock where a manual door needs a spring replacement. In the afternoon, you install new hardware and access control on a hollow metal opening, document your work, and walk the customer through what you did and why. That’s a typical day as a Field Technician at Vortex Doors—America’s most customer-focused commercial and industrial door service team.

Responsibilities

• Install and service a wide range of commercial doors and storefront systems using the right tools and methods.
• Diagnose and repair issues such as broken springs, hinges, locks, and related electrical components.
• Set up door hardware—locks, levers, closers—and support access control configurations.
• Verify every installation meets applicable building codes and safety standards.
• Deliver clear, respectful customer service—explain findings, outline options, and recommend cost-effective solutions.
• Document each visit with accurate notes, measurements, and reports.
• Perform quality checks to ensure repairs and installs meet Vortex standards.

Requirements

• A high school diploma or equivalent.
• 2+ years in commercial door service is a plus, but not required.
• Familiarity with door types, brands, and hardware is a plus.
• Comfort using hand and power tools.
• Strong troubleshooting and problem-solving skills.
• Ability to work with fractions, take precise measurements, and read a tape measure accurately.
• Clear communication and a customer-first approach.
• Detail orientation and a commitment to top-tier workmanship.
• Knowledge of safety regulations and strict adherence to safety practices.
• Valid driver’s license with a clean driving record.
• Physical ability to lift up to 50 lbs; repeatedly lift and bend; climb ladders up to 20'; work on knees for extended periods; and operate power tools proficiently.

Qualifications

• Ongoing training provided to support continuous growth.

Skills

• High school diploma or equivalent.
• Experience in commercial door service (optional).
• Familiarity with various door types, brands, and hardware.
• Comfort using hand and power tools.
• Strong troubleshooting and problem-solving skills.
• Ability to work with fractions, take precise measurements, and read a tape measure accurately.
• Clear communication and a customer-first approach.
• Attention to detail and commitment to top-tier workmanship.
• Knowledge of safety regulations and adherence to safety practices.
• Valid driver’s license with a clean driving record.
• Physical ability to lift up to 50 lbs; repeatedly lift and bend; climb ladders up to 20'; work on knees for extended periods; and operate power tools proficiently.

Benefits

• Comprehensive health benefits.
• 401(k) match.
• Eight paid company holidays.
• PTO.
• Company-provided uniforms.
• An annual boot allowance.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time within our business hours of 7:00 AM–5:30 PM, Monday–Friday, with potential overtime and on-call.