Commercial HVAC Service Technician II

About the role

Welcome! Build your career while working on commercial HVAC equipment alongside an experienced team of industry professionals. In this role, you'll diagnose and repair equipment issues, deliver quality workmanship, and provide exceptional customer service. Success requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity. This role is perfect for technicians looking to expand their skills, gain hands-on experience, and grow their HVAC career with a supportive team.

Responsibilities

• Analyze, diagnose, and resolve customer concerns in commercial environments.
• Service commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on equipment as required.
• Navigate and use smart phones to support business systems.
• Properly use all IVR systems and properly check in with EE dispatchers.
• Deliver and remove equipment needed to complete service work.
• Provide excellent service to commercial customers and sustain high levels of customer satisfaction.
• Handle customer concerns, questions, or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Perform maintenance on equipment, service and/or clean IAQ products, solder, weld, and perform minor field fabrication.

Requirements

• Experience in the commercial HVAC industry.
• EPA 608 Refrigeration license, Universal preferred.
• Proven mechanical aptitude and experience in the commercial HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• The ability to read and interpret drawings, blueprints, and production diagrams.
• Able to work overtime and weekend hours as required.

Qualifications

• Minimum Experience: 2+ years
• Minimum Education: High School Diploma/GED

Benefits

Engineering Excellence offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Pay

TBD

Schedule

TBD