Jobs · OTHR · California

Commercial HVAC Service Account Manager - Bay Area

Carrier · San Leandro, CA · 1 mo ago
HybridOTHR$79k–$158k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Carrier" (company description) and "About This Role". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. We need to preserve all substantive information, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions). Also remove "About Carrier" maybe? It's company description; not sure if we need to keep. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep company description? It's not a section heading but could be a paragraph. However they gave examples of headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They didn't list "About Carrier". Might be okay to keep as a

before sections. But we need to decide. We should include sections that have real specific content: About the role (the description after "About This Role"), Responsibilities (list of duties), Requirements (maybe "Required Qualifications"), Qualifications (maybe "Preferred Qualifications"? Actually they differentiate Required vs Preferred. Could combine into Requirements and Preferred? But they said use headings like Requirements, Qualifications, Skills. We could have "Required Qualifications" as

Requirements

and "Preferred Qualifications" as

Preferred Qualifications

or

Qualifications

with both? Better to separate: Requirements (required) and Preferred Qualifications (maybe as "Preferred Qualifications"). Skills: maybe not explicit separate list; but we could embed within responsibilities. Benefits: there is a Benefits section with details. Pay: there is Pay Range. Schedule: not mentioned; we should not create Schedule section if not present. Also "Role Location" maybe could be a short paragraph. We need to remove duplicated lines, boilerplate like EEO statement, application deadline, privacy notice, AI technology note, etc. Also remove "About Carrier" maybe? It's company description but could be considered substantive. However they didn't list a heading for it. Could keep as a

before sections. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. Company description: "About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier." We can keep that as a paragraph. Then "About This Role" description: "As a Commercial Service Account Manager, you will be responsible for growing Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. This role is ideal for a high-energy, customer-focused sales professional with strong knowledge of commercial HVAC equipment and systems, the ability to understand customer business priorities, and the discipline to convert technical needs into measurable business outcomes. The successful candidate will build trusted advisor relationships with customers by helping them optimize the performance, reliability, sustainability, and lifecycle value of their building assets. This individual will connect Carrier services and solutions to outcomes that support capital renewal planning, reduce operating expenses, improve equipment uptime, and minimize operational risk." We can put under

About the role

(they said About the role as example). Use that heading. Then "Role Location": "This role will predominantly be out in the field with customers and based in Greater San Francisco and support customers and Carrier growth in any of these areas; Greater Bay Area California." Could be a short paragraph maybe under a heading? Not in list; we could just put as a

after About the role. Then "This Role Offers" bullet list: "Lucrative Earnings & Vehicle Program: Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle). Comprehensive Support & Training: Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth. Global OEM Backing: The strength and resources of an industry-leading global OEM, paired with an experienced local support team. Career Advancement: Structured development paths built to advance your career into leadership or other business areas". This could be Benefits? Actually it's more like benefits/perks. Could be placed under Benefits heading. But we also have a separate Benefits section later with health care etc. So we could combine? The instruction: Prefer a few substantive sections over many thin ones. So maybe we merge these perks into Benefits section along with health benefits etc. But we need to keep all info. We have Benefits section later: "Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements." We should keep that as Benefits section. The "This Role Offers" could be considered part of Benefits as well (earnings, vehicle program, training, OEM backing, career advancement). Could be included under Benefits heading as a list. Thus we will have Benefits

Benefits

with a
    containing items: Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle); Access specialized technical sales training and dedicated lead generation programs; Global OEM backing; Structured development paths for career advancement; Health Care Benefits: Medical, Dental, Vision; Wellness incentives; Retirement Benefits; Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation; Disability: Short-term and long-term disability; Life Insurance and Accidental Death and Dismemberment; Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account; Tuition Assistance. We need to avoid duplication; we should not repeat "To learn more about our benefits offering, please click here Work with us | Carrier Corporate." That's boilerplate/application instruction; remove. Now Responsibilities: we have a big block under "Key Responsibilities". It contains many sentences, some duplicated? Let's extract unique responsibilities. The block: "Strategic Account Planning & Growth: Develop territory plans, expand relationate high-value opportunities.Pipeline & CRM Management: Track all sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets.Consultative Closing & Renewals: Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)Create and maintain Sales Territory and Account plans where necessaryPresent at customer seminars to develop new and existing customer relationships and opportunitiesPromote Carrier value proposition linking customer objectives to Carrier solutionsUtilize CRM to manage customer interactions, activities, and opportunity pipelineExperienced seller in attracting new customers as well as building share value with existing customersAbility to seek out and access new service agreement opportunities both with existing customers and new prospect customersAbility to seek out or respond to repair opportunitiesEstablishing and building credibility with knowledge of Carrier products/solutionsStrong ability to develop and sustain customer relationshipsClearly articulate the value of Carrier’s value offerings and how they map to the customers’ needsAbility to detect the Customer’s buying stage and adjust selling accordinglyEffective presentation and communication skillsPrioritize on best opportunitiesResponding to the customer requirements in a timely mannerGaining the booking/order in a timely mannerAbility to consistently achieve sales metrics and Annual TargetsTo effectively negotiate service agreement renewals when requiredships with new and existing clients, and present at customer seminars to generate leads" There's some garbled text but we need to preserve substantive info. We'll parse into bullet points. Let's list responsibilities: - Develop territory plans, expand high-value opportunities. - Track all sales activities, prioritize high-impact leads, and accurately manage pipeline within CRM to consistently hit annual targets. - Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals. - Sell the full portfolio of Carrier HVAC Service products and solutions (service agreements, repairs, modernizations). - Create and maintain Sales Territory and Account plans where necessary. - Present at customer seminars to develop new and existing customer relationships and opportunities. - Promote Carrier value proposition linking customer objectives to Carrier solutions. - Utilize CRM to manage customer interactions, activities, and opportunity pipeline. - Attract new customers and build share value with existing customers. - Seek out and access new service agreement opportunities with existing and new prospect customers. - Seek out or respond to repair opportunities. - Establish and build credibility with knowledge of Carrier products/solutions. - Develop and sustain customer relationships. - Clearly articulate the value of Carrier’s offerings and how they map to customer needs. - Detect the customer’s buying stage and adjust selling accordingly. - Effective presentation and communication skills. - Prioritize best opportunities. - Respond to customer requirements in a timely manner. - Gain booking/order in a timely manner. - Consistently achieve sales metrics and annual targets. - Effectively negotiate service agreement renewals when required. - Present at customer seminars to generate leads (duplicate of earlier? but keep). We'll deduplicate similar. Now Required Qualifications: list: - High School Diploma or GED. - 2+ years of commercial HVAC sales experience, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services. - Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required. - Valid driver’s license and ability to meet company driving requirements, where applicable. Preferred Qualifications: - Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field. - Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments. - Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes. - Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors. Also there is a section "Sales at Carrier Lucrative Commission Plan Structure..." but that's already covered in Benefits. Now Pay Range: "The annual salary for this position is between $7

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