Commercial HVAC-R Service Technician

About the role

Commercial HVAC-R Service Technician – Full-time, year‑round work with weekly pay. Benedict Sales & Service, a family‑owned company since 1938, services and installs commercial refrigeration, HVAC, ventilation, food service, and beverage equipment across central and northern Wisconsin and eastern Minnesota (no residential calls). You’ll take ownership of service calls while an experienced support team and Branch Manager have your back.

Responsibilities

• Diagnose, repair, maintain, and install commercial HVAC‑R and related equipment.
• Read schematics, manuals, and blueprints; use testing tools to solve equipment issues.
• Run copper piping and PVC and maintain parts inventory.
• Complete electronic work orders and communicate clearly with customers and coworkers.
• Safely operate and maintain the company vehicle, tools, and equipment.
• Troubleshoot complex problems where the repair is not immediately visible.
• Maintain inventory of replacement parts and order replacements.
• Utilize a computerized management system to record work progress and history.
• Collect payments from customers prior to service and direct payments to appropriate personnel.
• Set and achieve individual goals while supporting department goals in a team environment.
• Demonstrate professionalism, timeliness, accuracy, and a positive company image.
• Comply with all company and industry safety standards.

Requirements

• 1+ year of commercial refrigeration or HVAC experience.
• EPA Universal Certification.
• High school diploma or equivalent.
• Valid Class D driver’s license and ability to meet insurability requirements.
• Strong mechanical, troubleshooting, communication, and basic computer skills.

Qualifications

• Preferred: 2+ years of experience, technical training or apprenticeship, and a Federal Medical Card.

Skills

• Excellent problem‑solving, mechanical, and analytical skills.
• Knowledge of commercial refrigeration/HVAC equipment.
• Ability to perform effectively in a high‑stress, fast‑paced environment.
• Ability to plan, organize, and prioritize work tasks.
• Ability to use power and hand tools.