Commercial Facilities Maintenance Technician

About the Role

Responsible for delivering effective, efficient, and timely delivery of the Company’s line of services to multiple customers within an assigned geographic territory. Provided a company vehicle and tools, you will travel to a variety of customer sites to maintain commercial properties, performing preventative, corrective, and predictive maintenance, troubleshooting, and general service of buildings, equipment, and grounds. This role involves building "face-to-face" relationships with customers to ensure quality workmanship and high work standards, maintaining a professional working environment.

Utilizes multiple trade skills such as carpentry, plumbing, electrical, painting, roofing, HVAC, and additional skills as needed to solve maintenance problems.

Responsibilities

• Completes preventative maintenance and repairs per work order requirements in compliance with company procedures, regulatory requirements, and safety standards.
• Performs minor plumbing maintenance on existing systems, including but not limited to: repair and unclog toilets, urinals, replace and maintain valve assemblies, toilets, and faucet fixtures, and repair/maintain sensors for automatic flush kits.
• Performs routine painting, carpentry work, general maintenance, and repairs to maintain supported facilities in like-new condition (e.g., repair holes in drywall, prep the area, and match paint for a uniform appearance).
• Repairs and maintains walls, floors, doors, and performs painting/touch-up work for the beautification of customers’ facilities.
• Performs minor electrical maintenance as allowed without a license within state law requirements (e.g., repair or replacement of fixtures, wall switches, outlets, light bulbs, ballasts, and sockets).
• Completes service inspections and asset inspections as needed.
• Fully utilizes technology (tablet, smartphone) to access and complete work orders, including notes on services provided, service reports, quality inspection images, timesheets, expense reports, and purchase card logs.
• Obtains necessary materials and supplies to complete all tasks.
• Creates a positive climate with clients, ensuring customer satisfaction through timely and consistent communication with customers and internal support teams.
• Completes EFS-required safety and compliance training and attends weekly safety meetings.
• Provides estimates for larger projects and services needed by onsite customers.
• Complies with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.
• Performs assigned day-to-day repairs, emergency, and preventive maintenance.
• Maintains adequate knowledge of and always complies with OSHA standards and company safety policies.
• Handles daily local travel between properties.

Requirements

• High school diploma or equivalent; degree/certification or professional experience in landscaping, trades (electrical, HVAC, plumbing, etc.), or specialty floor care preferred.
• Two to five years of general maintenance experience, including minor electrical, plumbing, and carpentry; or equivalent combination of training, education, and experience.
• Background in commercial services highly preferred.
• Must possess applicable certifications, licenses, and a valid driver’s license in good standing.
• Ability to read and comprehend instructions, including safety policies, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and effectively present information in individual and small group situations.
• Ability to use and operate handheld devices and business systems, including Microsoft Office, Microsoft Outlook, and document management database software.
• Experience in the installation, maintenance, troubleshooting, and repair of building mechanical systems, including HVAC, plumbing, and electrical systems.

Physical Demands

• Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
• Frequently required to climb or balance.
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Regularly exposed to moving mechanical parts and risk of electrical shock.
• Occasionally exposed to wet and/or humid conditions, high or precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, and vibration.
• The noise level in the work environment is considered normal.
• Required to drive a company vehicle daily.
• Work in an environment where safety equipment is needed, including steel-toe shoes, hearing protection, hard hats, eye protection, and hand protection.
• Must abide by OSHA guidelines, including lock-out/tag-out and HAZCOM guidelines, and all other company and customer-driven safety initiatives.
• Hours of work are defined and governed by business volume and contract schedules.
• Ability to handle stressful situations and remain calm in the face of customer demands.