Commercial Escrow Officer - Remote USA

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

About the Role

Work as a dynamic team providing best-in-class service and support in the commercial real estate space. At First American, we provide our teams with the support, tools, and technology needed to ensure unparalleled customer service is your primary focus. In this role, you will establish new commercial escrow accounts and process escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering employees and customers to deliver next-generation solutions and results.

Responsibilities

• Continually grow and service the business by providing outstanding customer service.
• Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender.
• Work cross-functionally with Underwriting to monitor and mitigate risk to the company.
• Ensure all funds are properly accounted for and disbursed in accordance with the terms of the contract.
• Complete closing by reviewing, recording, and filing documents, including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction.
• Prepare legal documents for the closure of the sale.
• Comply with regulatory requirements by adhering to and enforcing requirements.

Requirements

• 2-4 years of escrow-related experience as an Escrow Officer, preferably in Commercial.
• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both internal and external customers; uses various types of communication to meet customer expectations and build relationships.
• Problem-solving with strong organizational skills, detail-oriented, and knows how to navigate internal and external resources to resolve issues.
• May require escrow officer certification dependent upon state.
• Comfortable working with technology and proprietary programs; adapts quickly to new software applications and technologies.
• Thrives in contributing to a team, working together to deliver beyond customer expectations.
• High School Diploma or equivalent.

Pay

$30.91 - $41.20 hourly.

Benefits

Based on eligibility, First American offers a comprehensive benefits package including:

• Medical, dental, and vision coverage.
• 401k retirement plan.
• PTO and paid sick leave.
• Employee stock purchase plan.

We embrace and support individuality, fostering an authentic and inclusive workplace for all. You are encouraged to bring your entire, unique self to work.