Commercial Escrow Officer (remote)

About Us

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

About the Role

First American is looking to add a Commercial Escrow Officer to our growing National Commercial team. In this role, you will work in a dynamic, fast-paced setting supporting the team in handling the escrow and settlement components for commercial transactions ranging from single-site to high-liability multi-site. Responsibilities include establishing new commercial escrow accounts, processing escrow documents, and helping fund transactions. This position plays a key role in transforming the commercial real estate experience by empowering employees and customers to deliver next-generation solutions.

Responsibilities

• Coordinate and track completion of title commitments for commercial transactions depending on the locality and corporate standards.
• Properly price commitments, endorsements, policies, and guarantees using the appropriate schedule of fees and charges.
• Work cross-functionally with Underwriting to review and approve documentation including deeds, operating agreements, and corporate resolutions.
• Ensure all funds are properly accounted for and disbursed in accordance with the terms of the contract.
• Complete closing by reviewing, recording, and filing documents, including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines.
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction.
• Prepare legal documents for the closure of the sale or refinance.
• Comply with regulatory requirements by adhering to and enforcing adherence to requirements.

Requirements

• Passion for helping customers while maintaining a professional and positive attitude.
• Proven problem-solving skills with eagerness to learn and share.
• Ability to navigate internal and external resources to gather information and resolve questions.
• Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships.
• Natural curiosity, enjoys researching the history and background of transactions, analyzing, and evaluating records.
• Thrives in contributing to a team working together to deliver beyond customer expectations.
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
• Flexible with the ability to multi-task and handle all aspects of title support.
• High school diploma or equivalent.
• 3-5 years of commercial title and escrow-related experience.

Pay

$30.91 - $41.20 hourly.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• 401k plan.
• PTO/paid sick leave.
• Employee stock purchase plan.

First American is an equal opportunity employer and embraces an inclusive workplace for all employees.