Commercial Engine Field CVA Non-Journey

About the role

Peterson Cat Power Systems has the immediate need for a Commercial Engine Field CVA (Contract Service) Technician based out of our Hillsboro, OR location. This position performs Powerwatch services and maintenance on Electrical Power Generation (EPG), Marine, and Industrial Systems in the field.

Responsibilities

• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Perform the following service operations under occasional supervision in a timely, accurate, and efficient manner:
• Maintenance on Generator Packages, Industrial Engine Packages, EPG Systems, and Marine Packages not limited to Caterpillar products.
• Load Bank Testing
• Basic troubleshooting and repairs
• Detailed inspections on EPG products and systems
• Write service reports that accurately document activities, issues, and up-sell opportunities.
• Prepare required documentation including work orders, parts lists, and timecards.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
• Maintain a safe working environment and observe all applicable safety procedures, laws, policies, and rules.
• Assist other technicians as required or directed.
• Solicit information regarding opportunities for generator system sales and service and pass information to generator systems sales and service staff in a timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform work and conduct yourself in a matter that is consistent with company goals, mission statement, and core values.
• Be on call to respond to customer service needs during the evenings, weekends, and holidays.
• Work overtime as needed within labor law guidelines.
• Travel up to daily to meet customer service requirements, including overnight stays.
• Operate company or personal vehicle as needed.
• Maintain punctual, regular, and predictable attendance.

Qualifications

• Maintain a tool inventory sufficient to perform assigned tasks.
• Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field; and a minimum of three (3) years of directly related experience in power generation service; or an equivalent combination of education and work experience.
• Ability to obtain lift truck certificate
• Completion of a certified electrical safety course
• Completion of ISR and PSSR Sales Certification through CAT DPC