Commercial Door and Hardware Supervisor
LockNet · Nicholasville, KY · 3 wk ago
Full-time
We need to output HTML fragment with sections: About the role? Actually the posting includes intro about company, then role description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, legal, etc. Also remove navigation, cookie, etc. Not present.
We need to preserve all substantive info.
Let's parse content:
Intro: Since 1993, LockNet... Learn more about our business at www.locknet.com/about-us. LockNet is seeking an experienced Commercial Door & Hardware Supervisor to join our Architectural Door & Hardware Solutions team! The ADHS Supervisor is a lead level role, carrying a team of 7 to 8 Project Managers as direct reports and serving as the primary coaching, accountability, and operational oversight layer between the PM team and the ADHS Manager. This is a working supervisor role, so alongside leading your team, you'll maintain active ownership of a defined set of accounts, keeping your skills sharp, modeling best practices, and providing a training platform for new hires. Using strong professional communication skills when challenges arise, this Supervisor builds strong relationships both internally and externally by generating solutions and delivering feedback. Staying customer focused, a successful Supervisor interacts with customers, vendors, and peers with honesty and respect. LockNet is growing fast, so adapting to change and thriving in a rapid growth environment will be the 'keys' to success! Work Arrangement: This role is primarily remote or hybrid per LockNet policy, will be required to be onsite for the major employee appreciation events, and for any onsite required trainings as needed.
Then "What You'll Do" list of duties.
Then "What We're Looking For" list of qualifications/requirements.
Then "What Sets LockNet Apart as an Employer?" list of benefits.
No explicit Pay or Schedule specifics besides Work Arrangement (remote/hybrid, onsite for events). That could be Schedule? Actually schedule not given; work arrangement is remote/hybrid. Could be considered Schedule? But we only create Schedule section if posting actually states them. It does state Work Arrangement: remote/hybrid, required onsite for events/trainings. That's schedule/location info. Could be placed under Schedule? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Schedule section for work arrangement. However we need to ensure we don't create filler. The posting does give specifics: primarily remote or hybrid, required onsite for major employee appreciation events, and for any onsite required trainings as needed. That's specific enough.
Benefits: list includes zero-premium health insurance option, free employee-only vision coverage, 401(k) with employer match up to 5% (eligible after one year), PTO accrues day one, autonomy, open culture, family-oriented, industry leader, high growth, technology-driven, adaptive to change.
We should include Benefits section.
About the role: could be the introductory paragraph describing role. Could be placed under About the role.
Responsibilities: the "What You'll Do" list.
Requirements/Qualifications/Skills: The "What We're Looking For" includes experience, knowledge, abilities. Could split into Requirements (experience), Qualifications (knowledge), Skills (communication, proficiency). But we can combine if we want fewer sections. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (covering experience, knowledge, skills), Benefits, Schedule. That's 5 sections.
We must not invent or summarize away detail. Must preserve all substantive info. So we need to include each bullet point.
Let's extract bullets:
What You'll Do:
- Directly supervise 7 to 8 Project Managers, conducting regular 1:1s, setting clear performance expectations, and holding the team accountable to LockNet standards.
- Monitor individual and team metrics, including job completion rates, billing accuracy, submittal timeliness, and customer satisfaction, and take corrective action before issues escalate.
- Provide real-time coaching and feedback in the flow of daily work, recognizing strong performance and addressing underperformance directly.
- Support the onboarding and ramp-up of new PMs, teaching ADHS systems, workflows, customer expectations, and LockNet processes.
- Maintain direct ownership of a portfolio of accounts (approximately 15 to 20% of the role), managing projects end to end from job setup through closeout.
- Serve as the department's first point of escalation for customer issues, scope disputes, and delivery problems.
- Pilot new customer accounts, establishing the right internal process and transitioning each account to a PM once it's running smoothly.
- Conduct quality reviews of team output and develop corrective training or process adjustments to address recurring error patterns.
- Partner with Sales Engineers during account handoffs, and coordinate with Service and Managed Projects on shared accounts and overlapping scopes.
What We're Looking For:
- 3 to 5+ years of project management experience in the architectural door and hardware industry, or a closely related commercial construction / Division 8 environment.
- Strong working knowledge of ADHS product lines: hollow metal doors and frames, door hardware, access control, and related specialty products.
- Proven ability to manage projects end to end, including job setup, hardware scheduling, submittals, PO management, change orders, delivery coordination, billing, and closeout.
- Experience managing or mentoring others, with a demonstrated ability to hold people accountable and develop performance.
- Strong customer communication skills. Responsive, professional, and able to manage difficult conversations without unnecessary escalation.
- Proficiency in Microsoft Office, particularly Excel, and experience with job management or estimating software platforms. Comsense or Avaware experience is a plus.
- An assertive, direct communicator who can hold a position, push back respectfully, and make a call when needed.
What Sets LockNet Apart as an Employer? (Benefits):
- A zero-premium health insurance option for employees on our HSA plan (one of three health plans offered), with competitive rates for family coverage.
- Free employee-only vision coverage.
- 401(k) with employer match up to 5% (eligible after one year of service).
- PTO that begins accruing on day one.
- Autonomy and the ability to make a real impact, leading and developing a team you help shape.
- An open and transparent culture where everyone has a voice.
- A family-oriented business with great people, close relationships, and low turnover.
- An industry leader and trendsetter. High growth, technology-driven, and adaptive to change.
Work Arrangement (Schedule):
- This role is primarily remote or hybrid per LockNet policy, will be required to be onsite for the major employee appreciation events, and for any onsite required trainings as needed.
Also intro paragraph about company and role description could be About the role.
Let's craft About the role paragraph: Since 1993, LockNet has been a family-owned and operated business enthusiastic about keeping people safe and secure by simplifying and supplying door and lock solutions. We put intentional focus on keeping a great culture as we continue to grow, because we appreciate our people. Learn more about our business at www.locknet.com/about-us. LockNet is seeking an experienced Commercial Door & Hardware Supervisor to join our Architectural Door & Hardware Solutions team! The ADHS Supervisor is a lead level role, carrying a team of 7 to 8 Project Managers as direct reports and serving as the primary coaching, accountability, and operational oversight layer between the PM team and the ADHS Manager. This is a working supervisor role, so alongside leading your team, you'll maintain active ownership of a defined set of accounts, keeping your skills sharp, modeling best practices, and providing a training platform for new hires. Using strong professional communication skills when challenges arise, this Supervisor builds strong relationships both internally and externally by generating solutions and delivering feedback. Staying customer focused, a successful Supervisor interacts with customers, vendors, and peers with honesty and respect. LockNet is growing fast, so adapting to change and thriving in a rapid growth environment will be the 'keys' to success!
We should not repeat the job title as heading, but we can include it in paragraph.
Now produce HTML:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Schedule section for work arrangement. However we need to ensure we don't create filler. The posting does give specifics: primarily remote or hybrid, required onsite for major employee appreciation events, and for any onsite required trainings as needed. That's specific enough.
Benefits: list includes zero-premium health insurance option, free employee-only vision coverage, 401(k) with employer match up to 5% (eligible after one year), PTO accrues day one, autonomy, open culture, family-oriented, industry leader, high growth, technology-driven, adaptive to change.
We should include Benefits section.
About the role: could be the introductory paragraph describing role. Could be placed under About the role.
Responsibilities: the "What You'll Do" list.
Requirements/Qualifications/Skills: The "What We're Looking For" includes experience, knowledge, abilities. Could split into Requirements (experience), Qualifications (knowledge), Skills (communication, proficiency). But we can combine if we want fewer sections. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (covering experience, knowledge, skills), Benefits, Schedule. That's 5 sections.
We must not invent or summarize away detail. Must preserve all substantive info. So we need to include each bullet point.
Let's extract bullets:
What You'll Do:
- Directly supervise 7 to 8 Project Managers, conducting regular 1:1s, setting clear performance expectations, and holding the team accountable to LockNet standards.
- Monitor individual and team metrics, including job completion rates, billing accuracy, submittal timeliness, and customer satisfaction, and take corrective action before issues escalate.
- Provide real-time coaching and feedback in the flow of daily work, recognizing strong performance and addressing underperformance directly.
- Support the onboarding and ramp-up of new PMs, teaching ADHS systems, workflows, customer expectations, and LockNet processes.
- Maintain direct ownership of a portfolio of accounts (approximately 15 to 20% of the role), managing projects end to end from job setup through closeout.
- Serve as the department's first point of escalation for customer issues, scope disputes, and delivery problems.
- Pilot new customer accounts, establishing the right internal process and transitioning each account to a PM once it's running smoothly.
- Conduct quality reviews of team output and develop corrective training or process adjustments to address recurring error patterns.
- Partner with Sales Engineers during account handoffs, and coordinate with Service and Managed Projects on shared accounts and overlapping scopes.
What We're Looking For:
- 3 to 5+ years of project management experience in the architectural door and hardware industry, or a closely related commercial construction / Division 8 environment.
- Strong working knowledge of ADHS product lines: hollow metal doors and frames, door hardware, access control, and related specialty products.
- Proven ability to manage projects end to end, including job setup, hardware scheduling, submittals, PO management, change orders, delivery coordination, billing, and closeout.
- Experience managing or mentoring others, with a demonstrated ability to hold people accountable and develop performance.
- Strong customer communication skills. Responsive, professional, and able to manage difficult conversations without unnecessary escalation.
- Proficiency in Microsoft Office, particularly Excel, and experience with job management or estimating software platforms. Comsense or Avaware experience is a plus.
- An assertive, direct communicator who can hold a position, push back respectfully, and make a call when needed.
What Sets LockNet Apart as an Employer? (Benefits):
- A zero-premium health insurance option for employees on our HSA plan (one of three health plans offered), with competitive rates for family coverage.
- Free employee-only vision coverage.
- 401(k) with employer match up to 5% (eligible after one year of service).
- PTO that begins accruing on day one.
- Autonomy and the ability to make a real impact, leading and developing a team you help shape.
- An open and transparent culture where everyone has a voice.
- A family-oriented business with great people, close relationships, and low turnover.
- An industry leader and trendsetter. High growth, technology-driven, and adaptive to change.
Work Arrangement (Schedule):
- This role is primarily remote or hybrid per LockNet policy, will be required to be onsite for the major employee appreciation events, and for any onsite required trainings as needed.
Also intro paragraph about company and role description could be About the role.
Let's craft About the role paragraph: Since 1993, LockNet has been a family-owned and operated business enthusiastic about keeping people safe and secure by simplifying and supplying door and lock solutions. We put intentional focus on keeping a great culture as we continue to grow, because we appreciate our people. Learn more about our business at www.locknet.com/about-us. LockNet is seeking an experienced Commercial Door & Hardware Supervisor to join our Architectural Door & Hardware Solutions team! The ADHS Supervisor is a lead level role, carrying a team of 7 to 8 Project Managers as direct reports and serving as the primary coaching, accountability, and operational oversight layer between the PM team and the ADHS Manager. This is a working supervisor role, so alongside leading your team, you'll maintain active ownership of a defined set of accounts, keeping your skills sharp, modeling best practices, and providing a training platform for new hires. Using strong professional communication skills when challenges arise, this Supervisor builds strong relationships both internally and externally by generating solutions and delivering feedback. Staying customer focused, a successful Supervisor interacts with customers, vendors, and peers with honesty and respect. LockNet is growing fast, so adapting to change and thriving in a rapid growth environment will be the 'keys' to success!
We should not repeat the job title as heading, but we can include it in paragraph.
Now produce HTML:
About the role
... paragraph ...
Responsibilities
- ... each bullet ...
Requirements
- ... each bullet from What We're Looking For ...
Benefits
- ... each benefit ...
Schedule
This role is primarily remote or hybrid per LockNet policy, will be required to be onsite for the major employee appreciation events, and for any onsite required trainings as needed.
We should not include any extra sections like Pay. Check that we didn't include boilerplate: removed EEO line, removed "LockNet is an Equal Opportunity Employer..." etc. Also removed navigation etc. Now ensure we preserve all substantive info: Did we miss any? The intro includes "Learn more about our business at www.locknet.com/about-us." Keep that. The "Work Arrangement" line we placed in Schedule. Check that we didn't lose any bullet: Let's list responsibilities bullets exactly as given. Responsibilities bullets: 1. Directly supervise 7 to 8 Project Managers, conducting regular 1:1s, setting clear performance expectations, and holding the team accountable to LockNet standards. 2. Monitor individual and team metrics, including job completion rates, billing accuracy, submittal timeliness, and customer satisfaction, and take corrective action before issues escalate. 3. Provide real-time coaching and feedback in the flow of daily work, recognizing strong performance and addressing underperformance directly. 4. Support the onboarding and ramp-up of new PMs, teaching ADHS systems, workflows, customer expectations, and LockNet processes. 5. Maintain direct ownership of a portfolio of accounts (approximately 15 to 20% of the role), managing projects end to end from job setup through closeout. 6. Serve as the department's first point of escalation for customer issues, scope disputes, and delivery problems. 7. Pilot new customer accounts, establishing the right internal process and transitioning each account to a PM once it's running smoothly. 8. Conduct quality reviews of team output and develop corrective training or process adjustments to address recurring error patterns. 9. Partner with Sales Engineers during account handoffs, and coordinate with Service and Managed Projects on shared accounts and overlapping scopes. Requirements bullets: 1. 3 to 5+ years of project management experience in the architectural door and hardware industry, or a closely related commercial construction / Division 8 environment. 2. Strong working knowledge of ADHS product lines: hollow metal doors and frames, door hardware, access control, and related specialty products. 3. Proven ability to manage projects end to end, including job setup, hardware scheduling, submittals, PO management, change orders, delivery coordination, billing, and closeout. 4. Experience managing or mentoring others, with a demonstrated ability to hold people accountable and develop performance. 5. Strong customer communication skills. Responsive, professional, and able to manage difficult conversations without unnecessary escalation. 6. Proficiency in Microsoft Office, particularly Excel, and experience with job management or estimating software platforms. Comsense or Avaware experience is a plus. 7. An assertive, direct communicator who can hold a position, push back respectfully, and make a call when needed. Benefits bullets: 1. A zero-premium health insurance option for employees on our HSA plan (one of three health plans offered), with competitive rates for family coverage. 2. Free employee-only vision coverage. 3. 401(k) with employer match up to 5% (eligible after one year of service). 4. PTO that begins accruing on day one. 5. Autonomy and the