Commercial Director, PSS Global

About the role

The PSS Global Commercial Director owns the end-to-end go-to-market strategy for a sizeable global recurring revenue portfolio. This is both a strategic and hands-on role: you will set direction, lead cross-functional execution, and serve as the commercial authority for a portfolio spanning multiple products and regions.

Responsibilities

• Develop and own the annual PSS GTM plan: market segmentation, targeting and positioning, sales plays, pricing strategy, and packaging across all global regions.
• Identify and develop strategic technology partnerships to embed PSS content into clinical workflows, increasing institution-wide adoption and renewal stickiness.
• Design scalable packaging and cross-sell offers — including specialist bundles — to increase average deal value and expand the customer base.
• Lead B2B and B2C growth motions, including campaigns to build early loyalty among residents and early-career clinicians.
• Own renewal strategy across all regions, enabling Account Management with usage data, ROI frameworks, and value-articulation tools to retain at-risk accounts and grow the base.
• Build and deliver standardized retention enablement packages for regional Account Management and Sales teams.
• Equip Sales and Account Management teams with segment-specific plays, target lists, templates, and competitive tools to improve conversion and cross-sell rates.
• Partner with Product and Marketing on events and campaigns to drive lead generation.
• Represent PSS commercial priorities in senior leadership and cross-functional forums; act as the commercial voice of the business.
• Attend conferences and customer meetings as the subject matter expert (SME).

Requirements

Required 5+ years in a commercial, GTM, or sales role in healthcare IT, clinical SaaS, or a related field. Proven track record managing and growing a multi-million dollar global recurring revenue portfolio. Experience designing and executing multi-region GTM strategies including renewals programs, sales enablement, partnerships and pricing. Experience in working directly with customers and collaborating with sales teams Strong analytical skills: market segmentation, commercial modeling, and KPI reporting. Demonstrated ability to lead cross-functionally and influence without formal authority in a matrixed organization. Excellent communication and customer presence.

Qualifications

Nice to Have Domain knowledge in radiology, pathology, or specialist physician workflows. Experience with health IT ecosystem partnerships or workflow-embedded commercial models. Background in B2B and B2C commercial motions.

Skills

Strong analytical skills: market segmentation, commercial modeling, and KPI reporting. Demonstrated ability to lead cross-functionally and influence without formal authority in a matrixed organization. Excellent communication and customer presence.

Benefits

We promote a healthy work/life balance through wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. Fully remote with flexible working arrangements Collaborative, inclusive culture with in-person team touchpoints Coaching, mentorship, and leadership development programs

Pay

$104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates.

Schedule

Full-Time