Commercial Collections Representative

About the role

Wells Fargo is seeking a Commercial Collections Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com.

Responsibilities

• Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research.
• Research credit and account information.
• Handle workout and restructuring problem loans and restructuring payment plans.
• Review account equity to determine loss projections.
• Monitor portfolio for policy compliance and adherence to risk ratings.
• Aid in the training of entry level staff.
• Conduct issue specific training in conjunction with Manager.
• Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue.
• Lead by example, handle core assignments effectively while taking on additional responsibilities.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Interact with internal customers.
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.

Requirements

• 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

• Collections experience.
• A BS/BA degree in accounting, finance, or economics.
• Accounting experience, accounts receivable or accounts payable.
• Customer service/Customer Care experience.
• Excellent verbal, written, and interpersonal communication skills.
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change.
• Sound analytical skills with high attention to detail and accuracy.
• Experience delivering results in a fast-paced, deadline driven environment.
• Sound organizational, multi-tasking, and prioritizing skills.
• Intermediate Microsoft Office skills (Word, Excel and Outlook).
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Artiva experience.
• Infolease experience.
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills.
• Ability to work effectively, as well as independently, in a team environment.

Job Expectations

• Ability to work a hybrid schedule, at least 3 days a week working in office.

Posting Location

801 Walnut St, DES MOINES, IA 50309

Reference Number

R-552824