Commercial Cleaning Crew Leader - Vocational Services

Take the Lead in Commercial Cleaning. Make an Impact Beyond the Job Site. Your commercial cleaning experience can accomplish more than maintaining a building. It can help someone develop the skills needed to succeed in the workforce. The Arc of Ocean County is seeking an experienced Commercial Cleaning Crew Leader to join our Vocational Services team in Lakewood, New Jersey. In this position, you'll coordinate cleaning assignments at commercial properties throughout Ocean County while providing hands-on instruction and workplace guidance to individuals with intellectual and developmental disabilities. You'll be responsible for helping your crew complete quality cleaning work, meet customer expectations, and follow proper safety procedures. At the same time, you'll help crew members strengthen their technical abilities, workplace habits, and confidence through meaningful employment experiences. We're looking for someone who understands the demands of commercial janitorial work, can lead by example, and enjoys teaching others. Employment Details Location: Lakewood, NJDepartment: Vocational ServicesEmployment Status: Full-Time, transitioning to Part-Time at the end of OctoberHourly Pay: $22.25Pay Frequency: Bi-WeeklySchedule: Flexible according to program operations and cleaning contract requirementsAvailability: Evening and weekend availability requiredWeekend Commitment: At least one weekend shift per weekTraining: Paid training provided Your Responsibilities Coordinate Commercial Cleaning Assignments Lead daily cleaning operations at contracted commercial locations throughout Ocean CountyOrganize work assignments and establish an efficient approach to completing scheduled cleaning tasksParticipate directly in janitorial work while overseeing the progress and performance of crew membersDemonstrate effective cleaning methods and ensure tasks are completed according to established service expectationsPerform specialized floor maintenance, including stripping, waxing, and maintaining large floor surfacesEvaluate completed assignments, identify areas needing improvement, and ensure work meets customer quality standards Develop Crew Members' Workplace Skills Provide practical job instruction to individuals participating in The Arc's Community Janitorial Services programDemonstrate cleaning procedures and guide crew members through tasks using clear, understandable instructionsAdapt teaching methods and break assignments into manageable steps based on individual abilitiesOffer consistent coaching, encouragement, and constructive feedback to improve job performanceReinforce the importance of teamwork, responsibility, punctuality, and professional workplace conductSupport individuals as they gain confidence and take on greater responsibility in their assigned work Maintain Safe and Efficient Job Sites Reinforce proper cleaning procedures, safe equipment operation, and applicable workplace safety practicesMonitor crew activities to promote a safe, organized, and productive working environmentTransport crew members between contracted job locations using agency vehiclesAddress unexpected worksite situations and communicate concerns to appropriate program leadershipMaintain a professional and courteous presence when interacting with customers and employees at contracted facilities Support Vocational Program Operations Observe individual work performance and identify areas where additional coaching or skill development may be beneficialEncourage participants to build practical employment skills that can transfer to future workplace opportunitiesMaintain accurate documentation of work activities, participant progress, and other required program informationShare relevant customer feedback, operational updates, and crew-related concerns with supervisorsContribute to a positive team environment where participants are encouraged to learn, improve, and work toward greater independence Put Your Experience to Work as a Leader and Instructor This opportunity is designed for someone who enjoys the practical side of commercial cleaning but is also comfortable guiding a team. You'll use your experience to demonstrate proper techniques, organize assignments, evaluate workmanship, and ensure contracted services are completed professionally. At the same time, you'll introduce individuals to the expectations of a real workplace and help them develop skills through direct experience. You don't need previous experience working with individuals with disabilities. What matters is having the required commercial cleaning background, the ability to lead others, and a willingness to teach. Requirements What We're Looking For Required Qualifications Must be at least 18 years oldHigh School Diploma or GEDValid New Jersey driver's license in good standing with no more than five (5) motor vehicle pointsAbility to safely operate a 10-12 passenger vehicleAt least two (2) years of janitorial, custodial, or commercial cleaning experienceDemonstrated experience with floor care procedures, including stripping, waxing, and maintaining large floor surfacesAbility to successfully complete all required state and federal background screenings and pre-employment requirements Additional Experience Previous experience supporting individuals with intellectual or developmental disabilities is welcomed but not required. Benefits Benefits and Employee Opportunities The Arc of Ocean County offers a comprehensive employee benefits package, along with opportunities for training and professional development. Healthcare and Insurance Medical, Dental, and Vision CoverageLow Deductible Health Plans with $0 Copay OptionsComprehensive Prescription CoverageFlexible Spending Account (FSA)Additional Supplemental Benefit Options Financial Benefits and Paid Leave 401(k) Retirement Plan with Agency MatchingPaid Time Off and Holiday PayEmployee Referral Bonus ProgramReliable Bi-Weekly Pay Training and Development Paid On-the-Job TrainingTuition Reimbursement ProgramCareer Advancement Opportunities Benefit eligibility may vary based on employment status and applicable plan requirements, including the transition from full-time to part-time employment. Help Build Skills That Last Beyond the Workday A successful cleaning assignment means delivering reliable service to the customer. In this role, success also means helping someone learn a new task, improve their performance, or become more confident in their ability to work. At The Arc of Ocean County, you'll have the opportunity to combine your commercial cleaning knowledge with practical crew leadership and vocational skill development. Apply today to become a Commercial Cleaning Crew Leader with our Vocational Services team and help turn everyday work experience into meaningful opportunities for growth and independence.