Commercial Claims Representative

This position will be hired at the level based on experience

About the role

With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

Responsibilities

• Review, investigate, evaluate, determine liability, and adjust commercial claims.
• Determine coverage afforded by commercial property and liability policies and advise field claim staff regarding coverage and investigative cases.
• Prepare detailed and organized running notes, written reports and documentation in accordance with established procedures.
• Maintain professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, attorneys and others.

Requirements

• College degree or equivalent plus 2 years of relevant experience is required.
• Claims handling experience is preferred.
• General liability and property experience is preferred.
• Must exercise independent judgment and arrive at decisions through sound, logical reasoning in order to handle more complex claims.

Qualifications

• Exceptional customer service skills, including strong verbal and written communication skills.
• Excellent phone skills required as approximately 50% of time will be spent on the phone.
• High attention to detail and strong organizational skills.
• Advanced computer skills are required in order to quickly learn our multiple systems.

Skills

• Progress towards and attainment of industry education (AIC and/or CPCU designations preferred).

Benefits

When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.