Commercial Claims Advocate

Description

Founded in 1946, Kapnick Insurance is an independent insurance advisory firm with Michigan roots and a global reach. Our 180+ colleagues provide expert guidance and creative problem solving pertaining to business insurance, risk solutions, employee benefits, worksite well-being, and personal insurance to a vast and diverse base of clients worldwide. For over 75 years, companies and individuals have looked to Kapnick as a trusted advisor, providing solutions that protect their operations and employees.

Essential Functions

• Review insurance policy to determine the coverage in conjunction with the Client Executive and Account Executive
• Prepare insurance claims forms and related documents and review them for completeness
• Transmit claims to proper carriers for notification and handling
• Provide customer service such as limited instruction on proceeding with claims or referrals to auto repair facilities or local contractors
• Maintain loss history and notes in the agency management system (EPIC)
• Follow up on claims as necessary
• Act as liaison between insured/claimant and insurance company providing adjusters with appropriate coverage information
• Provide back up to self-insured claims administration
• Provide back up for Select and Personal Lines claims

Requirements

• Commercials Claims Experience: Required
• Ability to understand policy forms, coverage descriptions, and the firm’s procedures
• Ability to use logical reasoning to identify the strength and weakness of alternative solutions, conclusions, or approaches to problems
• Familiar with Microsoft Office (Word, Excel, Outlook, etc.)

What's in it for you?

• A team-based approach to client management
• Flexibility
• Full benefits package
• 11 paid holidays including your birthday!
• Competitive Salary
• Profit sharing (after a year of service)
• Bonus potential
• A caring workplace culture that has something for everyone