Commercial Claims & Notices Manager

Essential Job Duties And Responsibilities

• Work directly with project and program teams to identify potential claims and notice events across engineering, design, systems integration, testing, commissioning, construction, operations, third-party interfaces, and owner-directed activities at the earliest opportunity.
• Draft contractual notices, supplemental notices, reservation-of-rights correspondence, relief requests, and formal claims.
• Develop factual chronologies and investigate project events through correspondence, meeting records, schedules, technical documents, cost records, and interviews.
• Perform preliminary contractual entitlement and causation analysis.
• Identify evidentiary gaps and drive collection of supporting documentation.
• Work with Project Controls on CPM, critical-path, delay, concurrency, disruption, resequencing, mitigation, and acceleration issues.
• Work with Finance and project teams to develop defensible claim quantum.
• Manage a portfolio of claims at different stages of development and prioritize matters based on value, entitlement, evidence, timing, and recoverability.
• Prepare claim strategies, executive summaries, negotiation materials, rebuttals, and responses to owner challenges.
• Maintain disciplined governance across claims, notices, relief requests, changes, supervening events, delay events, and related commercial matters.
• Provide leadership with clear reporting on claim value, maturity, risk, weaknesses, next actions, and expected recovery.

Minimum Requirements

• 10+ years of progressive experience in construction, infrastructure, transportation, engineering, systems integration, or major-project commercial management.
• 5+ years of direct experience in claims, changes, delay, entitlement, or dispute management.
• Demonstrated experience personally developing claims from initial event identification through submission and negotiation.
• Strong contractual entitlement and notice-analysis capability.
• Experience personally drafting complex notices and formal claims.
• Working knowledge of CPM scheduling, critical-path analysis, concurrency, delay, disruption, acceleration, and forensic schedule concepts.
• Experience developing or supporting claim quantum, including extended-duration costs, labor, subcontractor impacts, rework, escalation, productivity, and other incremental costs.
• Strong investigative capability, including reconstructing events from incomplete project records and interviewing technical and project personnel.
• Experience managing multiple claims simultaneously across different maturity stages.
• Excellent professional writing and executive communication skills.
• Ability to operate independently and challenge unsupported assumptions while working effectively with Commercial, Project Controls, Finance, Legal, Engineering, Program Management, Operations, and subcontractors.
• Willingness to travel up to 25%, primarily domestic.

Preferred Experience

• Experience in one or more of the following is highly desirable: Major transportation or public infrastructure programs, Rail, transit, tolling, fare collection, or Intelligent Transportation Systems, Design-build or systems-integration programs, Testing, commissioning, and systems-acceptance disputes, Contractor-side claims involving sophisticated public-sector owners.
• Practical experience with software such as Primavera P6 and forensic schedule analysis.
• Experience in formal dispute resolution, mediation, arbitration, or expert-supported claims.
• P3 or project-financed infrastructure environments.