Commercial Business Manager

About the role

Roto-Rooter, America’s premier plumbing and drain cleaning company, is seeking a Commercial Business Manager for its Portland branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $90,000–$100,000, depending on experience, with the opportunity for a branch performance-based bonus.

Responsibilities

• Develop additional business opportunities by selling Roto-Rooter’s preventative maintenance and priority care programs.
• Spend the majority of time in the field visiting existing and prospective commercial customers and establishing relationships.
• Assist the National Sales Team with processing work orders and ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors.
• Conduct job completion follow-up with customers to ensure satisfactory completion of work performed by jet technicians and commercial field supervisors.
• Manage the productivity of commercial jet techs and commercial field supervisors to ensure attainment of performance goals.
• Join local trade associations and participate in trade shows and events when applicable.
• Provide coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals; establish performance improvement goals.
• Oversee scheduling of jet techs and commercial field supervisors to ensure adequate manpower coverage to complete all required work.
• Develop relationships with customers to build customer loyalty.

Requirements

• High school diploma or equivalent.
• At least 5 years of sales and management experience.
• Commercial sales experience with a proven year-over-year record of successful development and growth of a territory.
• Sound problem-solving skills and good communication skills.
• Valid driver’s license with an acceptable driving record according to company policy.

Benefits

• Medical insurance with a prescription drug card.
• Accident and critical illness insurance.
• Dental insurance.
• Vision insurance.
• Paid vacation.
• Paid training.
• Life insurance.
• Matching 401(k) retirement savings plan.
• Tuition reimbursement.
• Profit sharing.