Commercial Branch Manager

Qualifications

• 5+ years in a leadership role in the commercial truck service and shop industry
• 2+ years full P&L responsibility
• Superior customer service and communication skills (both written and verbal)
• Strong analytical and business insight and the ability to analyze customer programs for profitability
• Excellent MS Office skills and able to learn and operate software (AS400, SAP, Paylocity, etc.)
• Able to cycle inventory, run reports, and communicate results with upper management
• Must have strong leadership and time management skills, as well as close attention to detail
• Able to interact with all levels within the organization and client base

Key Responsibilities

• Oversee and manage branch operations, ensuring efficiency and growth
• Develop and implement strategies that promote teamwork and operational effectiveness
• Evaluate and refine branch practices for all lines of business
• Hire, train, and manage employees, fostering professional development and productivity
• Set strategic direction to drive branch performance and success
• Collaborate with sales team to develop and execute a sales plan for the location

Skills and Abilities

• Effective problem-solving skills and customer service-oriented
• Exceptional leadership, organizational, and time management skills
• Superior customer service and communication skills (both written and verbal)
• Able to multi-task, work effectively under pressure and time constraints
• Able to interact with all levels within the organization and client base
• Demonstrate strong analytical thinking and business insight