Commercial Banking Specialist

About Commerce

Built a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

About This Job

The Commercial Banking Specialist provides support to a team of commercial calling officers and portfolio managers that service diverse and complex commercial relationships. The position will also interact with customers on a daily basis regarding service and support issues with a resulting high level of customer satisfaction.

Essential Functions

• Serve as primary contact for loan portfolio issues and provide support to middle and upper level department colleagues
• Contact customers, resolve account issues, and process paydowns/advances
• Absorb and assist with the preparation of closing documentation, including complex and legally prepared documents
• Cook with new openings, overdrafts, and wire transfers for Account Officers
• Review documentation exceptions for assigned Officers
• Contact customers to receive updated financial information
• Absorb in the preparation of Loan Committee materials and other management reports
• Maintain routine customer correspondence, filing and other departmental documentation
• Absorb and assist with identifying and referring cross-selling opportunities
• Deliver client support by coordinating meeting and event logistics and performing administrative tasks that maintain an efficient, client-focused office environment
• Perform other duties as assigned

Knowledge, Skills & Abilities

• Strong loan documentation knowledge
• Excellent customer service skills
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Associate’s degree or equivalent combination of education and experience required
• 2+ years banking experience required

Compensation

Federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $29.35 to $39.35 per hour.

Benefits

• Employer sponsored health, dental, and vision insurance
• 401(k)
• Life insurance
• Paid vacation
• Paid personal time
• Career development
• Education assistance
• Voluntary supplemental benefits